Claims and Customer Service Professional

2 days ago


Huntingdon, Cambridgeshire, United Kingdom Austin Fraser Full time
Claims and Customer Service Professional Job OpportunityAbout the Role:

We are looking for a skilled Claims Handler to work in our Huntingdon office. This role requires strong customer service skills, particularly over the phone, as you will be dealing with clients and external parties throughout the claim process.

The company invests heavily in employee training, ensuring that you receive the necessary tools and knowledge to excel in your role. As a Claims Handler, you will be responsible for managing claims from start to finish, using your initiative to progress cases and meet performance targets.

  • Main Duties:
  • Handling client calls and resolving queries regarding claims.
  • Developing and maintaining relationships with clients and other stakeholders.
  • Utilizing diary systems to track and manage claims progression.
  • Identifying areas for improvement and contributing to business growth.
Qualifications and Experience:
  1. Proven experience in customer-facing roles, preferably in the insurance sector.
  2. Strong organizational skills, with the ability to prioritize tasks effectively.


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