Customer Service Representative
3 weeks ago
As a Customer Service/Sales Advisor at CCA Recruitment Group, you will play a vital role in delivering exceptional customer experiences while driving sales growth. Your primary objective will be to provide personalized solutions to customers, promote products, and upsell relevant packages to meet performance targets.
Key Responsibilities:- Manage inbound calls, promoting and selling products/services.
- Provide solutions and upsell relevant packages.
- Meet and exceed sales targets and KPIs.
- Keep accurate records of customer interactions.
- Work closely with other departments to resolve customer issues.
- Strong communication and negotiation skills.
- Customer-oriented with effective problem-solving abilities.
- Prior experience in customer service or sales is advantageous.
- Competitive salary of £23,898 per annum + bonus (OTE £26,500).
- Discounted Mobile, TV & Broadband packages.
- Employee discount scheme for travel, entertainment, and retail.
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. By submitting your CV, you consent to your personal data being held on our secure internal CRM system indefinitely. You have the right to withdraw consent at any time. Following a period of 10 years inactivity, your CV will be deleted permanently from our database.
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