Customer Service Representative

7 days ago


Stirling, Stirling, United Kingdom Diligenta Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a professional and timely manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve complaints in a fair and efficient manner
  • Work closely with customers to understand their needs and provide solutions
  • Collaborate with internal teams to resolve complex issues
  • Provide excellent customer service and ensure customer satisfaction

Requirements:

  • Financial Services or complaint handling experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of Microsoft Office and computer competency

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Free on-site parking and regular bus services

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.



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