Customer Service Representative
7 days ago
About the Role:
We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a professional and timely manner.
Key Responsibilities:
- Respond to customer inquiries and resolve complaints in a fair and efficient manner
- Work closely with customers to understand their needs and provide solutions
- Collaborate with internal teams to resolve complex issues
- Provide excellent customer service and ensure customer satisfaction
Requirements:
- Financial Services or complaint handling experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic knowledge of Microsoft Office and computer competency
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Free on-site parking and regular bus services
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.
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