Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve complaints in a fair and efficient manner
- Provide excellent customer service and ensure customer satisfaction
- Work closely with customers to understand their needs and provide solutions
Requirements:
- Financial Services or complaint handling experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
About Diligenta:
Diligenta is a leading provider of life and pensions administration services. We are committed to delivering exceptional customer service and providing our employees with a positive and supportive work environment.
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