Customer Service Coordinator

1 week ago

Alfreton, Derbyshire, United Kingdom People Solutions Group Full time
{"title": "Customer Service Administrator", "description": "Job Summary

We are seeking a highly skilled Customer Service Administrator to join our National Customer Service Team. As a key member of our team, you will provide exceptional administrative support, ensuring a high-quality service is always delivered to our customers.

Key Responsibilities
  • Provide administrative support to the National Customer Service Team, utilizing a combination of communication, administration, and customer service skills.
  • Administer internal and external enquiries and data accurately, utilizing business applications.
  • Liaise with Customer Service colleagues to ensure excellent service is provided to our customers.
  • Act as a point of contact between internal and external stakeholders and customers, ensuring information is disseminated swiftly and accurately.
Requirements
  • Must have own transport due to the location having no public transport route.
  • IT literacy including Excel.
  • Work on own initiative.
  • Problem solving.
  • Excellent communication.
  • Planning, prioritization, and management of workload.
What We Offer
  • Site parking.
  • On-site canteen.
  • Vending machines and break-out area.
  • Casual dress code.
  • Fixed 6-month contract.
  • 37.5 hours per week.
Training and Development

We provide training and development opportunities to ensure our employees have the skills and knowledge needed to succeed in their roles.

", "lang_code": "en-US"}

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