Client Retention Specialist

3 days ago


Sheffield, Sheffield, United Kingdom 2M Employment Solutions Limited Full time
About the Role

Career Opportunity: We are looking for a career-minded individual who is eager to make a long-term impact in our Customer Relationship team. As a Client Retention Expert, you will play a crucial role in maintaining and growing our client base.

Job Responsibilities:

  1. Develop and implement strategies to reduce client attrition and increase retention rates
  2. Maintain open communication channels with clients, addressing their concerns and needs
  3. Work collaboratively with internal teams to identify opportunities for growth and development

Benefits: In addition to a competitive salary and bonus structure, you will enjoy a range of benefits, including Westfield Health cash plan, 23 days holiday, and your birthday off.

What We Offer: As a Best Companies accredited business, we pride ourselves on our friendly working environment, real opportunities for progression, and a fun and supportive team culture.



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