Client Experience Specialist

4 weeks ago


Sheffield, Sheffield, United Kingdom 2M Employment Solutions Limited Full time
Client Retention Expert Job Description:

We are seeking a Client Retention Expert to join our team at 2M Employment Solutions Limited. As a key member of our sales team, you will be responsible for contacting our existing client base to discuss their service and maintain relationships.

Your main objective will be to focus on client experience, identify client needs, and find solutions using your excellent communication skills and listening abilities.


Main Tasks:
  1. Discuss client service with existing clients
  2. Maintain relationships with clients
  3. Identify client needs and provide solutions
  4. Contact past clients for new business opportunities


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