Renewal and Retention Specialist
1 week ago
Nobul Resourcing Solutions is a leading provider of innovative solutions for the education sector. Our mission is to empower schools and educators to improve student outcomes and achieve their goals. We are committed to delivering exceptional service and support to our customers, and we're seeking a talented Customer Success Executive to join our team.
In this role, you will play a critical role in driving customer satisfaction, retention, and referral generation. You will work closely with our sales team to identify upselling and cross-selling opportunities, provide exceptional service and support to our customers, and contribute to the growth and success of our organization.
The ideal candidate will possess a strong understanding of the education sector, excellent communication and interpersonal skills, and a proven track record of driving customer satisfaction and retention. If you're passionate about education and committed to delivering exceptional results, we encourage you to apply.
**What You'll Do:**
- Build and maintain strong relationships with existing customers.
- Drive renewals and generate referrals through proactive outreach and upselling/cross-selling opportunities.
- Work closely with the sales team to identify and pursue new business opportunities.
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