Senior Retention Specialist
2 weeks ago
We are a leading provider of Health and Safety, HR, Employment Law and ISO Services to businesses. Our team of experts provides valuable support to businesses, helping them navigate complex regulatory environments and achieve their goals.
Job Description
In this role, you will be responsible for maintaining relationships with existing clients, identifying opportunities to add value, and working with clients to support new business growth. You will also be required to develop and implement solutions to potential issues, using your excellent communication and interpersonal skills to build strong relationships with clients.
Responsibilities
- Contact existing clients to discuss their service and maintain relationships
- Identify opportunities to add value and improve client experience
- Work with clients to support new business growth
- Develop and implement solutions to potential issues
Requirements
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new situations
- Resilience and confidence in a fast-paced environment
- Excellent listening skills and ability to build rapport with clients
Benefits
- Competitive salary: £24,750 per year (plus bonus)
- 23 days holiday plus bank holidays
- Your birthday off
- Westfield Health cash plan
- Other employee perks
Working Environment
We pride ourselves on high levels of customer service, professional conduct, and our friendly working environment. If you are a motivated and ambitious individual who is passionate about building strong relationships with clients, we encourage you to apply.
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