Current jobs related to Front Office Manager - London, Greater London - RBH

  • Corporate Front Desk Administrator

    3 weeks ago

    London, Greater London, United Kingdom Front Recruitment Full time

    Job Title: Corporate Front Desk AdministratorWe are seeking a highly skilled and experienced Corporate Front Desk Administrator to join our team at Front Recruitment.Job Summary: The successful candidate will provide exceptional front-of-house support to our clients, ensuring a seamless and professional experience.Key Responsibilities:Manage the switchboard...

  • Front of House Liaison Officer

    4 days ago

    London, Greater London, United Kingdom Front of House Recruitment Full time

    About Us:We are a leading Global Law Firm with a strong presence in London. Our firm prides itself on delivering exceptional client service and building long-lasting relationships.The Role:We are looking for a highly skilled Corporate Receptionist to join our team in London. As a key member of our front-of-house team, you will be responsible for providing...

  • Front Office Manager

    4 weeks ago

    London, Greater London, United Kingdom Holiday Inn London - Regent's Park Full time

    About the RoleThe Holiday Inn London - Regent's Park is seeking a skilled Front Office Manager to join their team. As a key member of the front office management team, you will be the first contact for many of our guests that arrive at our hotels.Main ResponsibilitiesOversee the front office team, ensuring a smooth and effective guest arrival...

  • General Manager

    4 weeks ago

    London, Greater London, United Kingdom COMO Hotels and Resorts Full time

    Job Summary:We are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at COMO The Halkin. As a Front Office Assistant Manager, you will play a key role in ensuring the smooth operation of the front office department, providing exceptional guest service, and leading a team of dedicated professionals.Key...

  • Front Office Manager Assistant

    1 month ago

    London, Greater London, United Kingdom Accor Hotels Full time

    **Welcome to the Front Office Team**At the 25hours Hotel Zürich Langstrasse, we're looking for a dedicated and enthusiastic Front Office Manager Assistant to join our team.As a key member of our Front Office team, you will be responsible for ensuring that guests have a seamless and enjoyable experience from check-in to check-out.**Key...

  • Front Office Operations Manager

    1 month ago

    London, Greater London, United Kingdom Threadneedles Hotel Full time

    Front Office Operations ManagerThis is a fantastic opportunity to join one of City of London's finest boutique properties, the Threadneedles Hotel. The unique 74-bedroom five-star hotel is part of The Autograph Collection from Marriott.The Role of a Front Office Operations ManagerTogether with the Front Office Manager, you will be responsible for the...

  • Front Office Manager

    6 days ago

    London, Greater London, United Kingdom CLARION HOUSING GROUP LIMITED Full time

    Role OverviewWe are seeking a skilled Front Office Manager to join our team in Croydon. This role will involve ensuring the office estate is safe, secure, and compliant with statutory regulations while providing a clean and tidy workspace that fosters productivity.Key ResponsibilitiesMaintenance of Office Estate: The successful candidate will be responsible...

  • Front Office Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    Job Title: Front Office Operations ManagerHilton Worldwide, Inc. is seeking a highly skilled and experienced Front Office Operations Manager to join our team. As a Front Office Operations Manager, you will be responsible for overseeing the Front Office operations to maintain high standards and delivering exceptional guest experiences. You will be the main...

  • Front Office Assistant Manager

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Imperial London Hotels: Assistant Front Office ManagerWe are seeking a skilled and experienced Assistant Front Office Manager to join our team at Imperial London Hotels.About the Role:The successful candidate will be responsible for supporting the Front Office Manager in delivering exceptional guest experiences, managing daily operations, and leading a team...

  • Luxury Front Office Manager

    1 week ago

    London, Greater London, United Kingdom Montcalm Collection Full time

    About the RoleWe are seeking a highly skilled and ambitious Luxury Front Office Manager / Duty Manager to join our team at Montcalm Royal London House. As a key member of our front office team, you will play a pivotal role in ensuring the highest levels of customer service are consistently delivered to our guests.The Assistant Front Office Manager / Duty...

  • Hotel Front Office Manager

    5 days ago

    London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    Are you passionate about delivering exceptional guest experiences? We are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at the Hilton London Olympia Hotel in London W14 8NL. As a key member of our Front Office Team, you will be responsible for overseeing the entire operation, ensuring high standards are maintained, and...

  • Front Office Operations Manager

    1 month ago

    London, Greater London, United Kingdom Platinum Recruitment Consultancy Full time

    Job Summary:Platinum Recruitment Consultancy is seeking an experienced Front Office Duty Manager to join a centrally located hotel in London on a temporary basis. The successful candidate will be responsible for managing the day-to-day operations of the front office team, supervising the desk, and providing support and guidance in other areas of the hotel...

  • Front Office Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Victory House Full time

    About the RoleCriterion Hospitality and Criterion Capital are seeking a Front Office Operations Manager to join their team at Victory House. This exceptional opportunity is ideal for a passionate and creative individual who is eager to drive innovation in the hospitality industry.Key ResponsibilitiesAssist the Front Office Manager in successfully...

  • Front Office Operations Manager

    6 days ago

    London, Greater London, United Kingdom Strand Palace Hotel Full time

    About Strand Palace HotelStrand Palace Hotel, a London institution since 1909, is seeking a seasoned Front Office Operations Manager to lead the day-to-day operations of our front office team and deliver exceptional guest experiences.Job SummaryThe successful candidate will be responsible for managing the front office team, ensuring seamless service...

  • Front Office Manager

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Description:Royal National Hotel, part of Imperial London Hotels, is seeking an experienced Front Office Manager to lead our Reception team. As a key member of our Front Office Management team, you will be responsible for delivering exceptional guest experiences and ensuring seamless day-to-day operations.Key Responsibilities:Support the Front Office...

  • Front Office Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Assistant Front Office Manager Job DescriptionImperial London Hotels is seeking a highly skilled Assistant Front Office Manager to join our team at the Holiday Inn Bloomsbury hotel.Key Responsibilities: Support the Front Office Manager in delivering exceptional guest experiences and maintaining high standards of service quality. Confidently handle guest...

  • Front Office Manager Assistant

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job SummaryA dynamic and ambitious individual is required to join our Front Office Management team at Imperial London Hotels. The successful candidate will work closely with the Front Office Manager to deliver exceptional guest experiences and drive revenue growth.

  • Front Office Operations Manager

    1 month ago

    London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    Job Title: Front Office Operations ManagerJob Summary:As a Front Office Operations Manager at Hilton Worldwide, Inc., you will be responsible for overseeing the entire Front Office operation to maintain high standards. You will evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement. Your goal will be to ensure...

  • Hotel Front Office Manager

    19 hours ago

    London, Greater London, United Kingdom Holiday Inn London-Camden Lock Full time

    Looking for a challenging role in a dynamic hotel environment? We are seeking an experienced Hotel Front Office Manager to join our team at Holiday Inn London-Camden Lock.As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth guest experience. Your duties will include managing the...

  • Front Office Operations Manager

    6 days ago

    London, Greater London, United Kingdom Accor Hotels Full time

    Job OverviewWe are seeking a highly motivated Front Office Operations Manager to lead and manage our front office operations, ensuring adherence to organisational standards and procedures.About the RoleThis is an exciting opportunity for someone with strong leadership skills to oversee the front office team and provide exceptional service to our guests.You...

Front Office Manager

1 month ago

London, Greater London, United Kingdom RBH Full time
Front Office Manager Job Description

We are seeking a highly skilled and experienced Front Office Manager to join our team at RBH Hospitality Management. As a Front Office Manager, you will be responsible for leading and managing the Front of House Team to ensure that our guests receive an exceptional experience from check-in through to check-out.

Key Responsibilities:
  • Oversee the Front Office operation to maintain high standards.
  • Ensure effective communication, operating procedures, and training for the team.
  • Comply with Hampton by Hilton brand standards, health & safety, and fire requirements.
  • Maximise revenue opportunities within the Front of House.
  • Attend meetings and cascade relevant information to the team.
People Management:
  • Act as an ambassador for the hotel, company, and team members.
  • Provide day-to-day operational support to all hotel departments.
  • Ensure team members comply with image standards, monitoring appearance, standards, and performance.
  • Conduct team performance reviews, coach, and support the Reception Team.
  • Identify Learning & Development opportunities within the team.
  • Recruitment and retention of the team to ensure quality team members are recruited, coached, and retained.
Profit:
  • Drive up-selling opportunities & revenue within the Front Office.
  • Supervise, motivate, and drive the Reception Team in achieving KPIs.
  • Maximise room occupancy and monitor room types and overbookings.
Training & Development:
  • Provide departmental induction for new team members.
  • Implement an initial training plan for new team members.
  • Provide a Personal Performance Plan for all staff in the department.
  • Assist with staff training and development.

Requirements:

  • Experience within the hospitality industry is essential.
  • Excellent leadership skills with experience of leading and developing a team.
  • Good conflict management skills.
  • Excellent interpersonal and customer relation skills.
  • Strong communication skills.
  • High attention to detail and accuracy.
  • Flexible and adaptable.

Key Attributes:

  • We are looking for someone with at least 2 years of experience in Front Office Management.
  • Passion and drive to lead and motivate a team.
  • Exceptional people management skills.
  • Passion for customer service and excellent customer service skills.
  • Loyal, positive, and hard working.

Benefits:

  • Friendly, people-focused team.
  • Discounted hotel room rates.
  • Full training provided.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free Car Parking when on duty.
  • Access to discounted travel and High Street discounts.
  • Complimentary meals when on duty.
  • Cycle to work scheme.
  • Access to Healthcare Insurance.
  • Free Gym Membership.

Equal Opportunities:

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships.