Administrative Support Specialist
3 days ago
WCS Group is seeking a highly skilled Customer Service Administrator to join our team at our Head Office in Quedgeley. This office-based role offers a competitive salary and a range of benefits, making it an excellent opportunity for career growth and development.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Prior experience in customer-facing roles, preferably in a similar industry, is essential for success in this position.
Responsibilities:- Provide exceptional customer service and support via phone, email, and other communication channels.
- Manage data entries in the company CRM system and other relevant software with accuracy and attention to detail.
- Collaborate with internal teams to ensure seamless communication and resolve customer concerns promptly.
- Competitive salary up to £24,000 per annum, dependent on experience.
- Free parking at our Head Office location.
- Contributory Royal London Pension scheme.
- Mental Health & Well-being Scheme to support your overall well-being.
- Employee Recognition Scheme to acknowledge and reward outstanding contributions.
- Paid Recommend a Friend Scheme (up to £2000* for successful referrals).
- Smart Hive Benefits offering tech discounts, retail deals, gym memberships, and financial wellness resources.
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