Application Support Specialist
2 weeks ago
We are seeking a motivated and detail-oriented Application Support Officer to join our team at Bernicia. The successful candidate will provide day-to-day support for key applications, troubleshoot and resolve application-related issues, and perform regular system checks and maintenance to ensure optimal performance and reliability.
Key Responsibilities:
- Provide technical support for users across the business
- Troubleshoot and resolve application-related issues
- Perform regular system checks and maintenance
- Assist in the implementation and configuration of new applications and software updates
- Develop and maintain documentation for application processes and procedures
About You:
- Proven working experience in an application support role (12 months minimum)
- Knowledge of SQL, including the ability to write and execute queries
- Excellent problem-solving skills with a keen attention to detail
- Ability to work independently and manage multiple priorities in a fast-paced setting
- Strong communication and interpersonal skills
Benefits:
- 28 days annual leave (+ bank holidays)
- Working from home up to 2 days a week
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
- Generous pension scheme
About Us:
We are a housing association committed to helping people in need of housing. We provide great homes and services that make a difference in people's lives. We are looking for a talented and motivated individual to join our team and contribute to our mission.
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