Business Support Liaison

3 days ago


Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

The Business Support Exec role at Premier Inn is a key position within our Commercial team. This role is ideal for individuals who enjoy providing exceptional customer service and thrive in a fast-paced environment.

Responsibilities include:

  • Supporting all customer requirements for new and existing Business-2-Business accounts
  • Developing relationships with key stakeholders across organisations
  • Contacting self-serve customers to understand their business requirements and provide further support
  • Working within tight deadlines and managing multiple tasks at once

Key skills and qualifications include:

  • Ability to grow and develop strong working relationships with business customers
  • Experience using tools such as Business Booker, Business Account MI portal, and Microsoft Dynamics 365
  • Ability to build genuine rapport and trust with customers
  • Strong understanding of Business Booker, Business Account, and Commercial Agreements

Premier Inn is committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We offer a range of benefits, including healthcare and discounts on Premier Inn stays and restaurant brands.



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