Service Operations Manager
5 days ago
About You
Are you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician seeking the next step in your professional journey. We are looking for someone who is eager to engage actively and is dedicated to achieving outstanding results. If this resonates with you, we have an exciting opportunity available.
Our organization is currently undergoing a dynamic phase of expansion. Consequently, we are in search of a proactive Service Operations Manager to join our service division. You appreciate a diverse range of tasks and possess confidence in diagnosing and repairing various types of agricultural machinery.
By working efficiently and accurately, you consistently deliver the highest level of support to our clientele. You relish challenges and are always keen to acquire new skills and enhance your knowledge.
If you have experience in related sectors such as commercial vehicles, construction machinery, or the automotive field, we encourage you to apply, as we recognize the valuable skills and experience you bring.
If this description fits you, we are eager to hear from you. We look forward to welcoming you to our team and 'growing together.'
About Us
Hunt Forest Group Ltd. is a family-owned, ambitious enterprise, operating across the South of England, making us one of the largest John Deere dealerships in the nation with over 50 years of industry expertise. We value hard work and commitment from our team members, who are not merely employees but integral to our overall success. In return, we offer excellent benefits and job security in a fast-paced and evolving industry, supporting key sectors of agriculture, commercial and professional grounds care, and construction.
We promote continuous professional development and encourage each individual to grow and reach their full potential, which in turn supports the organization in achieving its mission.
Job Function
In this role, you will oversee and enhance our busy Service department. Your responsibilities will include developing staff and supporting our customers. This department presents significant growth opportunities, and the ideal candidate will be a naturally proactive individual.
- Engage with customers, prioritizing their needs and managing their expectations.
- Aim to meet KPIs and targets.
- Handle all aspects of standard personnel management, including performance management, absence management, and conduct management.
- Analyze relevant management information for your department and proactively suggest improvements.
- Plan and allocate tasks for technicians based on their expertise and skills.
- Ensure compliance with service processes, policies, and guidelines.
- Supervise and mentor the workshop team.
- Participate in recruiting, developing, and retaining key talent.
- Ensure all documentation is completed efficiently.
Skills and Attributes
- Ability to lead and inspire others.
- Exceptional communication and interpersonal skills.
- Strong organizational and administrative capabilities.
- Proficient in standard computer applications and internet functions.
- Familiarity with John Deere or competitive products.
- Able to perform under pressure.
- Willingness to work extended hours when necessary.
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Service Operations Manager
5 days ago
Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician seeking the next step in your professional journey. We are looking for someone who is eager to engage hands-on and is passionate about achieving outstanding results. If this resonates with you, we have an exciting opportunity...
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Service Operations Manager
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Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician seeking the next step in your professional journey. We are looking for someone who is eager to engage hands-on and is passionate about achieving outstanding results. If this resonates with you, we have an exciting opportunity...
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Service Operations Manager
4 weeks ago
Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician seeking the next step in your professional journey. We are looking for someone who is hands-on and dedicated to achieving outstanding results. If this sounds like you, we have an exciting opportunity available.Our organization is...
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Service Operations Manager
5 days ago
Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician seeking the next step in your professional journey. We are looking for someone who is hands-on and dedicated to achieving outstanding results. If this sounds like you, we have an exciting opportunity available.Our organization is...
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Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician eager to advance your career. We seek individuals who are hands-on and dedicated to achieving outstanding results. If this resonates with you, we have an exciting opportunity available.Our organization is undergoing a dynamic phase of...
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Dorchester, Dorset, United Kingdom Hunt Forest Group Ltd. Full timeAbout YouAre you an innovative Service Operations Manager who thrives on challenges? Perhaps you are a seasoned Technician eager to advance your career. We seek individuals who are hands-on and dedicated to achieving outstanding results. If this resonates with you, we have an exciting opportunity available.Our organization is undergoing a dynamic phase of...
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