Senior Technical Applications Manager
1 month ago
Oxford Nanopore Technologies is a leading biotechnology company that offers real-time analysis and sequencing solutions. We are seeking a highly skilled Senior Technical Applications Manager to join our team in the UK.
The successful candidate will be responsible for managing the regional Technical Applications Scientists Team, ensuring high-quality support, training, and consultancy are provided to our customers. Key responsibilities include:
- Monitoring team and individual key performance indicators to ensure optimal team performance and effectiveness.
- Improving in-field product performance by bringing the customer voice to key functional teams.
- Ensuring high levels of customer satisfaction by reviewing customer feedback and monitoring team and individual key performance indicators.
- Minimizing downtime on devices in the field by driving the timely resolution of issues and providing effective feedback to internal teams.
- Assisting in the planning and implementation of onboarding and support strategies for Channel Partners.
- Effectively communicating customer feedback to relevant internal teams to enable quick improvements in product and service performance.
- Triage cases in the Technical Support queue and monitoring workload distribution within regional teams.
- Monitoring training workload and distributing trainings based on expertise and availability of the local team.
- Recruiting and onboarding Technical Applications Scientists in line with company and departmental goals and timelines.
We offer a competitive salary, attractive bonus, generous pension contributions, private healthcare, and an excellent working environment. If you have a PhD in life sciences or a BSc/MSc with relevant experience, and commercial experience with technical support or customer-facing roles, we encourage you to apply.
-
Senior Technical Application Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeJob Title: Senior Technical Application ManagerAbout the Role:We are seeking a highly skilled Senior Technical Application Manager to join our team at Oxford Nanopore Technologies. As a Senior Technical Application Manager, you will be responsible for managing a team of Technical Application Scientists and providing high-quality support, training, and...
-
Senior Technical Application Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeJob SummaryOxford Nanopore Technologies is a leading provider of innovative sequencing solutions. We are seeking a highly skilled Senior Technical Application Manager to join our team in the UK. As a key member of our technical support team, you will be responsible for providing leadership, guidance, and direction to our regional Technical Application...
-
Senior Technical Applications Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeJob SummaryOxford Nanopore Technologies is a leading company in the field of nanopore sequencing, with a presence in multiple global locations. We are seeking a highly skilled and experienced Manager to lead our regional Technical Application Scientists Team, providing high-quality support, training, and consultancy to our customers.Main...
-
Technical Applications Manager
1 month ago
Oxford, Oxfordshire, United Kingdom newscientist - Jobboard Full timeJob Title: Technical Applications ManagerOxford Nanopore Technologies is a leading company in the field of nanopore sequencing, with a global presence and a commitment to innovation. We are seeking a highly skilled Technical Applications Manager to join our team in the UK.The successful candidate will be responsible for managing a team of Technical...
-
Technical Applications Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeJob DescriptionOxford Nanopore Technologies is a leading company in the field of nanopore science and technology. We are seeking a highly skilled Technical Applications Manager to join our team in the UK.The successful candidate will be responsible for managing a team of Technical Application Scientists, providing high-quality support, training, and...
-
Manager, Technical Application Scientists
1 month ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeOxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe.Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics,...
-
Senior Technical Manager
3 weeks ago
Oxford, Oxfordshire, United Kingdom The Global Search Company Full timeJob Title:Senior Technical ManagerJob Description:The Global Search Company is seeking a highly skilled Senior Technical Manager to oversee the technical aspects of food safety, quality, and compliance across production operations. Key Responsibilities:Leading the technical team to ensure compliance with food safety standards.Implementing and maintaining...
-
Technical Application Scientist Team Manager
1 month ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeJob Title: Technical Application Scientist Team ManagerOxford Nanopore Technologies is a leading company in the field of sequencing technologies. We are seeking a highly skilled and experienced Technical Application Scientist Team Manager to join our team.The successful candidate will be responsible for managing a team of Technical Application Scientists,...
-
Oxford, Oxfordshire, United Kingdom La Fosse Full timeJob SummaryLa Fosse is partnering with a client in the leisure & hospitality space to recruit a Senior Architect to focus on their internal business applications. This individual will be part of a newly formed permanent architecture team, ensuring that internal systems are aligned to wider business objectives.This is an exciting time to join, with a number...
-
Senior Quality Assurance Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom HSB Technical Full timeJob Title: Senior Quality Assurance ManagerJob Summary: We are seeking a Senior Quality Assurance Manager to oversee the quality inspection team and ensure compliance with design and customer standards.Key Responsibilities:* Manage the quality of raw materials and moulded components throughout the manufacturing process* Conduct inspections of supplied GRP...
-
Senior Clinical Applications Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeUnlock the Full Potential of Nanopore SequencingOxford Nanopore Technologies is at the forefront of revolutionizing DNA and RNA analysis, empowering scientists worldwide to push the boundaries of knowledge. As a Senior Clinical Applications Specialist, you will play a pivotal role in driving this innovation by providing expert technical support, training,...
-
Senior Technical Architect
4 weeks ago
Oxford, Oxfordshire, United Kingdom La Fosse Full timeKey Responsibilities:As a Senior Technical Architect at La Fosse, you will be part of a newly formed permanent architecture team, ensuring that internal systems are aligned to wider business objectives. This is an exciting time to join, with a number of high-profile projects in-flight, including a complete transformation of their customer digital experience....
-
Technical Application Scientist Team Lead
4 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full timeOxford Nanopore Technologies is a leading company in the field of sequencing technologies. We are seeking a highly skilled and experienced individual to fill the role of Manager, Technical Application Scientists, based at our UK Head Office near Oxford.The successful candidate will be responsible for managing the regional Technical Application Scientists...
-
Senior Technical Operations Manager
19 hours ago
Oxford, Oxfordshire, United Kingdom Serco Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Operations Manager to lead our Building Services team. This is an exciting opportunity to work with a dynamic organization and make a significant impact on our operations.
-
Senior Operations Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Concept Technical Full timeJob Title: Contract ManagerJob Summary:As a Contract Manager at Concept Technical, you will be responsible for providing operational support and ensuring the effective delivery of services across client sites. You will work closely with the Operations Manager, manage a team of Area and Site Supervisors, and ensure compliance with health & safety and...
-
Senior Technical Lead
4 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford Instruments Full timeYour technical expertise and organisational skills would be highly valued in this role as a Senior Technical Lead. We are looking for an individual to take technical ownership across a mix of complex custom order fulfilment projects, new product/platform integrations, and a range of improvement activities. The successful candidate will be responsible for the...
-
Senior Technical Operations Manager
21 hours ago
Oxford, Oxfordshire, United Kingdom Serco Plc Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Technical Operations Manager to join our team at Serco Plc in Oxford, UK. The ideal candidate will have a thorough understanding of technical operations and management, with the ability to lead and manage a team effectively.About the RoleThis is a permanent full-time position, offering a...
-
Technical Procurement Specialist
4 weeks ago
Oxford, Oxfordshire, United Kingdom XQ Technical Full timeJob OverviewXQ Technical is seeking a skilled Technical Buyer to join our team.The successful candidate will be responsible for sourcing, negotiating, and purchasing high-performance components and materials required for our motorsport projects.This role requires a deep understanding of technical engineering, supplier management, and procurement best...
-
Quality Assurance Manager
2 weeks ago
Oxford, Oxfordshire, United Kingdom HSB Technical Full time**Job Title:** Senior Quality EngineerJob Summary:HSB Technical Ltd is a leading specialist recruiter in the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We are seeking a highly experienced Senior Quality Engineer to join our client's team in Oxford.About the Role:This is a senior position that requires a high level of...
-
Senior Maintenance Engineer
2 weeks ago
Oxford, Oxfordshire, United Kingdom H9 Technical Full timeH9 Technical Recruitment is a specialist recruitment agency that provides skilled professionals to the technical and engineering industries. We are currently seeking a highly motivated and experienced Senior Maintenance Engineer to join our client's team at their EfW plant in Oxfordshire.Salary: £45,000 - £60,000 per annumAbout the RoleWe are looking for a...