Senior Technical Applications Manager

4 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford Nanopore Technologies Full time
Job Summary

Oxford Nanopore Technologies is a leading company in the field of nanopore sequencing, with a presence in multiple global locations. We are seeking a highly skilled and experienced Manager to lead our regional Technical Application Scientists Team, providing high-quality support, training, and consultancy to our customers.

Main Responsibilities
  • Provide leadership, guidance, and development to the regional Technical Application Scientists.
  • Monitor team and individual key performance indicators to ensure optimal team performance and effectiveness.
  • Recruit Technical Application Scientists to the team as needed.
  • Plan and implement onboarding and support strategies for our customer base, driving device utilization and customer success.
  • Plan and implement system improvements to promote effective team functioning.
  • Improve in-field product performance by bringing customer feedback to key functional teams.

Key Requirements
  • PhD degree in life sciences or BSc/MSc with relevant experience.
  • Previous team leader experience of managing a small team.
  • Commercial experience with technical support or customer-facing roles.
  • Experience supporting customers with clinical applications.

What We Offer
We offer an attractive bonus, generous pension contributions, private healthcare, and an excellent starting salary. Our beautiful, landscaped surroundings provide a wonderful working environment. If you are looking to utilize your skills to make a difference, consider joining our team and apply today.

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