Service Delivery Expert
1 day ago
As a Service Administrator, you will be responsible for providing exceptional customer service and support to clients. This role involves working closely with the client's technical teams to resolve issues and improve overall service delivery.
About the Role:
This is an exciting opportunity to join our team as a Service Administrator, where you will have the chance to work in a dynamic environment and contribute to the success of our clients. With a strong focus on customer satisfaction, you will be expected to provide timely and effective solutions to complex problems.
Key Responsibilities:
- Provide technical support and assistance to clients
- Collaborate with internal teams to resolve technical issues
- Develop and maintain strong relationships with clients
- Analyze and resolve complex technical problems
What You Will Need:
- Strong technical knowledge and skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills
Benefits:
- Competitive salary range £23,000 - £25,000 per annum
- Premium overtime pay
- 30 days annual leave plus bank holidays
- Days-based role with flexible working arrangements
- Life insurance and employee discounts
- Access to training and development opportunities
- Cycle to work scheme and discounted gym membership
Location:
The ideal candidate will be located in the Knighton area, commutable from surrounding towns and villages. While based at home, you will be required to travel occasionally to meet with clients and attend training sessions.
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