Service Excellence Lead
6 days ago
We are committed to delivering exceptional services that meet the unique needs of each individual. As a Service Excellence Lead, you will play a key role in ensuring the highest standards of service delivery.
Key Responsibilities:
- Support the Service Manager: Work closely with the Service Manager to develop and implement strategies that enhance service delivery.
- Quality Assurance: Monitor and evaluate service quality, identifying areas for improvement and implementing changes as needed.
- Staff Development: Provide training and guidance to staff to ensure they have the skills and knowledge required to deliver exceptional services.
Requirements:
- Experience: Supporting adults with learning disabilities in social care settings.
- Qualifications: QCF Level 3 in Health and Social Care.
- Driving License: Possession of a full clean driving license.
Estimated Salary: £42,500 - £50,000 per year
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