Control Room Operator
1 week ago
Exceptional Opportunity at Mitie
We are seeking a skilled Control Room Operator to join our dynamic National Operations Centre in the UK. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our services.
Key Responsibilities:
- Shift Management: You will be responsible for ensuring that all shifts are accurately booked on, meeting our clients' staffing requirements.
- Screen Monitoring: You will actively monitor live screens, ensuring the correct allocation of control room staff.
- Process Management: You will handle a variety of processes tailored to different clients, requiring flexibility and adaptability.
- IT Proficiency: You will utilise our company-wide systems to manage and track shifts, bookings, and other essential data.
- Time Management: Punctuality and reliability are critical, requiring you to arrive on time for each shift and manage your time effectively.
Requirements:
- Attention to Detail: Precision in every task is key to maintaining the high standards our clients expect.
- Strong IT Skills: You should be comfortable using various systems and software, with a quick ability to learn and navigate new tools.
- Exceptional Communication: Clear and professional communication is essential, especially when interacting with senior managers.
- Teamwork: While you will often work independently, collaboration and following instructions are equally important.
- Flexibility: Adaptability is essential in this fast-paced environment where priorities can shift rapidly.
Benefits:
- Competitive Salary: Earn a competitive salary, working an average of 42 hours per week on a 4-on, 4-off shift pattern.
- Comprehensive Training: We provide full training to help you succeed in your role, with opportunities for professional development and growth.
- Supportive Environment: Join a team that values your contributions, with a focus on teamwork and mutual support.
- Make a Real Impact: Your role as a Control Room Operator is crucial to maintaining the smooth and efficient operation of our services, ensuring our clients receive the highest standard of service.
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