Control Room Team Leader

3 weeks ago


Northampton, Northamptonshire, United Kingdom Mitie Full time

Be a Key Player in Our National Operations Centre

Are you a natural leader with a passion for delivering exceptional results? We're looking for a dynamic Control Room Team Leader to join our team in Northampton

Key Responsibilities:

  • Lead Operational Efficiency: Assist the Control Shift Manager in ensuring all control room tasks are completed efficiently and to the highest standard.
  • Motivate & Lead the Team: Foster a positive and supportive environment, engaging with your team regularly to keep everyone aligned and motivated.
  • Proactive Task Management: Anticipate upcoming vacant shifts and ensure they are promptly assigned to the right control room staff.
  • Communicate & Collaborate: Maintain open and engaging lines of communication with the team, Control Shift Manager, and other senior managers.
  • Adapt & Prioritise: In a fast-paced environment, you'll adapt quickly to changes and reprioritise tasks to meet business demands.

What We're Looking For:

  • Leadership Experience: Proven experience in a supervisory or team leader role, ideally within a fast-paced, operational environment.
  • Exceptional Communication Skills: Clear, concise, and professional communication is essential in all interactions.
  • Attention to Detail: High standards of accuracy and quality are crucial in this role.
  • Flexibility & Adaptability: Manage multiple tasks simultaneously and adapt to changing priorities.
  • Team Player: Collaboration is key; work closely with colleagues to achieve the same goal.

Why Join Us?

  • Competitive Salary: Earn £33, per year, working an average of 42 hours per week on a 4-on, 4-off shift pattern.
  • Growth Opportunities: Full training and development programs to advance your career.
  • Team Environment: Collaborative, communicative, and supportive team culture.
  • Make an Impact: As a Team Leader, you'll drive exceptional service delivery and make a real difference.


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