Operational Excellence Leader
3 days ago
Our National Operations Centre is seeking a highly motivated Operational Excellence Leader to join our dynamic team in Northampton.
The ideal candidate will have proven leadership experience, exceptional communication skills, and the ability to adapt quickly to changes in the operational landscape.
We offer a competitive salary of £33,000 per year, working on a 4-on, 4-off shift pattern. You'll have opportunities for growth and development within our organisation, as well as access to a range of benefits, including flexible lifestyle options and enhanced pension contributions.
Key Responsibilities:
- SUPPORTING OPERATIONAL EFFICIENCY: Assist the Control Shift Manager in ensuring all control room tasks are completed efficiently and to the highest standard.
- MOTIVATING & LEADING THE TEAM: Foster a positive and supportive environment where team morale remains high.
- PROACTIVE TASK MANAGEMENT: Anticipate upcoming vacant shifts and assign them to the appropriate control room staff.
- COMMUNICATE & COLLABORATE: Maintain open lines of communication with the team, Control Shift Manager, and other senior managers.
- ADAPT & PRIORITISE: Adapt quickly to changes in the operational landscape and reprioritise tasks as needed.
What We're Looking For:
- LEADERSHIP EXPERIENCE: Proven experience in a supervisory or team leader role, ideally within a fast-paced operational environment.
- EXCEPTIONAL COMMUNICATION SKILLS: Clear, concise, and professional in all interactions.
- ATTENTION TO DETAIL: High standards of accuracy and quality are essential in this role.
- FLEXIBILITY & ADAPTABILITY: Manage multiple tasks simultaneously and be ready to shift priorities as the situation demands.
- TEAM PLAYER: Collaborate closely with colleagues to achieve common goals.
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