Operational Excellence Manager
1 month ago
We're seeking a proactive and detail-oriented Control Shift Manager to join our National Operations Centre in Northampton.
As a Control Shift Manager, you'll lead a team working across both day and night shifts, ensuring consistent performance and high morale. You'll conduct meaningful monthly one-to-ones, setting SMART objectives to drive continuous development and team success.
Key Responsibilities:- Lead and Develop Your Team: Manage a team working across both day and night shifts, ensuring consistent performance and high morale.
- Drive Operational Excellence: Oversee the booking of over shifts per month, ensuring all shifts are adequately staffed to meet client needs.
- Proactive Management & Problem Solving: Anticipate potential issues and adapt quickly to changing priorities.
- Communication & Reporting: Maintain clear and professional communication with team members, senior management, and clients.
- Foster a Positive Team Environment: Engage with your team to maintain high morale, ensuring that every shift is run to an exceptional standard.
- Proven Leadership Experience: Strong background in managing teams within a fast-paced, operational environment.
- Exceptional Communication Skills: Ability to articulate complex information clearly and concisely, both verbally and in writing.
- Attention to Detail: High standards of accuracy and quality in all aspects of your work.
- Flexibility & Adaptability: Capable of managing multiple tasks simultaneously and adjusting priorities as needed.
- Team Development: A commitment to fostering team growth and development through regular feedback and goal-setting.
- Competitive Salary: Earn £35, per year, working an average of 42 hours per week on a 4-on, 4-off shift pattern.
- Leadership Opportunity: Take charge of a dynamic team in a key operational role, with the chance to make a significant impact.
- Professional Growth: We offer comprehensive training and opportunities for career advancement in a supportive environment.
- Collaborative Culture: Join a team that values teamwork, communication, and mutual support.
-
Operational Excellence Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeLead Our Team as a Control Shift ManagerAre you an experienced leader with a passion for operational excellence and team development? We're looking for a proactive and detail-oriented Control Shift Manager to join our National Operations Centre in Northampton.Do you thrive in a fast-paced environment? Can you inspire your team to deliver outstanding results?...
-
Operational Excellence Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom UPS Full timeJob Title: Operational Excellence SpecialistJob Summary:The Operational Excellence Specialist at UPS supports the domestic Small Package function to ensure it meets and exceeds customer service and quality objectives. This role assists with the development, assessment, and alignment of service goals with company objectives.Key Responsibilities:Follows best...
-
Operational Excellence Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom UPS Full timeJob Summary: The Operational Excellence Specialist supports the domestic Small Package function to ensure it meets and exceeds customer service and quality objectives. This position assists with the development, assessment, and alignment of service goals with company objectives.Key Responsibilities:Follows best practices to ensure consistent high-quality...
-
Operational Excellence Leader
3 weeks ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeLead a dynamic team as a Control Shift Manager at MitieAre you an experienced leader with a passion for operational excellence and team development? We're looking for a proactive and detail-oriented Control Shift Manager to join our National Operations Centre in Northampton.Key Responsibilities:Team Management: Manage a team working across both day and night...
-
Operational Excellence Leader
3 days ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeOur National Operations Centre is seeking a highly motivated Operational Excellence Leader to join our dynamic team in Northampton.The ideal candidate will have proven leadership experience, exceptional communication skills, and the ability to adapt quickly to changes in the operational landscape.We offer a competitive salary of £33,000 per year, working on...
-
Operational Excellence Specialist
2 weeks ago
Northampton, Northamptonshire, United Kingdom UPS Full timeJob Description Job Summary: The Operational Excellence (OE) Specialist supports the domestic Small Package function at UPS to meet and exceed customer service and quality objectives. This role assists in the development, assessment, and alignment of service goals with company objectives, ensuring consistent high-quality service. Key...
-
Operational Excellence Leader
4 weeks ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeLead a Team to Deliver Exceptional ResultsAs a Control Shift Manager at Mitie, you will be responsible for leading a team of experienced professionals in delivering exceptional results in a fast-paced operational environment. Your leadership skills will be put to the test as you manage a team working across day and night shifts, ensuring consistent...
-
Operational Excellence Leader
3 weeks ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeLead Our Team as a Control Shift ManagerWe're looking for a proactive and detail-oriented Control Shift Manager to join our National Operations Centre in Northampton.As a Control Shift Manager, you'll be responsible for leading a team working across both day and night shifts, ensuring consistent performance and high morale. You'll conduct meaningful monthly...
-
Operational Excellence Leader
3 weeks ago
Northampton, Northamptonshire, United Kingdom Mitie Full timeLead Our Team as a Control Shift ManagerWe're looking for a proactive and detail-oriented Control Shift Manager to join our National Operations Centre in Northampton.As a Control Shift Manager, you'll be responsible for leading a team working across both day and night shifts, ensuring consistent performance and high morale. You'll conduct meaningful monthly...
-
Operational Excellence Specialist
2 months ago
Northampton, Northamptonshire, United Kingdom UPS Full timeJob Title: Operational Excellence SpecialistUPS is seeking an experienced Operational Excellence Specialist to support the domestic Small Package function in achieving customer service and quality objectives.Key Responsibilities:Develop and implement service goals aligned with company objectives.Support the implementation of training activities and provide...
-
Operational Excellence Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom UPS Full timeJob Title: Operational Excellence SpecialistThe Operational Excellence Specialist at UPS plays a crucial role in ensuring the domestic Small Package function meets and exceeds customer service and quality objectives. This position supports the development, assessment, and alignment of service goals with company objectives, focusing on operational excellence...
-
Service Delivery Excellence Manager
1 week ago
Northampton, Northamptonshire, United Kingdom Reboot Recruit Ltd Full timeService Delivery ManagerRole OverviewAs a Service Delivery Manager at Reboot Recruit Ltd, you will oversee service delivery to high-profile customers using a managed service platform. Your responsibilities will include maintaining strong relationships, managing performance, and ensuring operational service targets and contractual compliance.Key...
-
Northampton, Northamptonshire, United Kingdom Impact Recruitment Full timeCompany OverviewImpact Recruitment is a leading recruitment agency based in Northampton, providing top talent to various industries.Salary and BenefitsThe successful candidate will receive a competitive salary of £13.32 - £14.30 per hour, along with a range of benefits including a positive work environment and opportunities for growth.Job DescriptionWe are...
-
Industrial Process Engineer
3 weeks ago
Northampton, Northamptonshire, United Kingdom GXO Logistics Careers Full timeAbout the Role:GXO Logistics Supply Chain Inc. is seeking a skilled Industrial Process Engineer to support our customer Sainsburys.Key Responsibilities:Analyse and evaluate site-wide activity to recommend and implement changes that deliver savings.Support the introduction and integration of new equipment, processes, and products.Collaborate with various...
-
Operations Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom Harrison Scott Associates Full timeOperations Manager Job DescriptionHarrison Scott Associates is seeking an experienced Operations Manager to oversee the safe and efficient operation of all activities across the site. The successful candidate will be responsible for managing, supporting, and developing direct reports, including shift supervision, team leaders, and production operators.The...
-
Clinical Operations Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom St Andrew's Healthcare Full timeJob SummaryWe are seeking a highly skilled and experienced Clinical Operations Manager to lead our Medium Secure Division. As a key member of our team, you will be responsible for managing the day-to-day operations of our ward, ensuring the delivery of high-quality patient care and services.About the RoleAs a Clinical Operations Manager, you will have...
-
Clinical Operations Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom St Andrew's Healthcare Full timeMedium Secure Ward LeadSt Andrew's Healthcare is seeking a highly skilled and experienced Medium Secure Ward Lead to join our team. As a Ward Lead, you will be responsible for managing the day-to-day operations of our medium secure ward, providing exceptional care and operational excellence to our patients.About the RoleYou will have managerial and...
-
Academic and Operations Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom Harrison Scott Associates Full timeOperations Manager Job DescriptionAn environmentally conscious packaging materials provider is seeking an experienced Operations Manager to oversee the safe and efficient operation of all activities across the site.Key Responsibilities:Ensure the safe and efficient operation of all activities across the site, from material preparation to dispatch.Manage,...
-
Ward Operations Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom St Andrew's Healthcare Full timeLead a Team to ExcellenceAs a Ward Manager at St Andrew's Healthcare, you will be responsible for leading a team of professionals to deliver exceptional care and operational excellence on our wards. You will work closely with the Medium Secure Division to support other wards and contribute to the overall success of the service.About the RoleYou will have...
-
Event Operations Manager
3 weeks ago
Northampton, Northamptonshire, United Kingdom Oyster Recruitment Limited Full timeA leading conference centre is seeking a skilled Event Operations Manager to join their team. The successful candidate will be responsible for the operational delivery of all onsite corporate conferencing, MICE and events in accordance with the company policies, objectives, and procedures, and within agreed budget and profit.Key responsibilities...