Senior Housing Support Officer

1 day ago


Enfield Town, Greater London, United Kingdom Novax Recruitment Ltd Full time
Job Summary

We are seeking a highly skilled Senior Housing Support Officer to join our team in Enfield. As a key member of our team, you will be responsible for providing high-quality support to service users, empowering them to achieve their outcomes and plan for their future.

About the Role

The role involves managing complex casework, including safeguarding, domestic abuse, mental health, and property management. You will work closely with service users, colleagues, and external agencies to ensure effective delivery of services.

Key Responsibilities
  • Provide comprehensive support to service users, promoting their independence and well-being.
  • Manage complex casework, ensuring that all necessary actions are taken to resolve issues promptly and effectively.
  • Work collaboratively with colleagues and external agencies to deliver high-quality services.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to converse easily with customers and provide advice in accurate spoken English.
  • Knowledge of housing law and understanding of the issues involved in managing supported housing or housing for the elderly.
  • Experience of delivering customer-facing multi-landlord tenancy management and complex casework management.
  • Knowledge of underlying health and safety and residents' safety regulations and other regulatory principles.
What We Offer

As a Senior Housing Support Officer with Novax Recruitment Ltd, you can expect a competitive salary of £22 per hour, plus opportunities for professional development and growth.



  • Enfield Town, Greater London, United Kingdom Brackenberry Full time

    We are seeking a Senior Housing Officer to work alongside a Local Authority in Enfield. This is a 3-month contract, with the potential for extension.Salary: £19.00 - £23.75 per hourAbout the RoleThis exciting opportunity will see you working closely with our client to ensure that their housing services meet customer requirements. You will be responsible...


  • Enfield Town, Greater London, United Kingdom Carrington West Full time

    Housing Resolution OfficerAt Carrington West, we are seeking a skilled Housing Resolution Officer to join our team. As a Housing Resolution Officer, you will be responsible for answering queries on the phone related to Council wide inquiries within housing services. You will work closely with our housing team to provide excellent customer service and resolve...


  • Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Resolution OfficerWe are seeking a skilled Housing Resolution Officer to join our team at Carrington Blake Recruitment. As a Housing Resolution Officer, you will be responsible for answering queries on the phone related to Council wide enquiries.This is a fast-paced office environment, and we expect our staff to promote a positive attitude....


  • Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Resolution Officer Job DescriptionAs a Housing Resolution Officer with Carrington Blake Recruitment, you will be responsible for providing exceptional customer service to residents of Enfield Council. Your primary goal will be to resolve housing-related issues in a timely and professional manner.Key Responsibilities:Provide first point of contact for...


  • Enfield Town, Greater London, United Kingdom Housing Quality Network Full time

    Housing Quality Network is proud to be a leading provider of housing services across the North and East London region. Our team of experts is dedicated to delivering high-quality and affordable housing, support, and services to those in housing need.Role PurposeOur Housing Management Professionals provide a comprehensive, high-quality, and customer-focused...


  • Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Resolution Officers will answer queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. This is a fast-paced office environment, so we expect our staff to promote a positive attitude and excellent customer service skills. Experience working...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking an experienced Senior Financial Assessment Officer to join our team within the Housing Benefit / Financial Assessment structure.The main purpose of the role is reviewing the Housing Benefit of our existing and potential new caseload of supported (exempt) accommodation tenants and providers.Key Duties/AccountabilitiesThe team will...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking an experienced Senior Financial Assessment Officer to join our team within the Housing Benefit / Financial Assessment structure.The successful candidate will be responsible for reviewing, scrutinising and assessing existing and new Housing Benefit claims, including exempt accommodation, to ensure compliance with subsidy rules.Key...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking an experienced Senior Financial Assessment Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for reviewing and assessing Housing Benefit claims, including exempt accommodation, and ensuring compliance with subsidy rules.Key Responsibilities: Review and assess Housing Benefit claims,...

  • Review Officer

    4 weeks ago


    Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking an experienced Review Officer to join our team at CRA GROUP LIMITED. The successful candidate will have extensive housing knowledge and the ability to complete both Part 6 & 7 Housing Act 1996 reviews.The role involves ensuring that statutory reviews are carried out within the statutory time limits, liaising with the Legal...


  • Enfield Town, Greater London, United Kingdom Brackenberry Full time

    We are seeking a skilled Housing Supply Liaison Officer to assist with the appointment of a Housing Supply Officer on a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:To negotiate with managing agents and landlords to procure and renew various forms of leased temporary and settled accommodation to meet...


  • Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Key Responsibilities:To provide exceptional customer service to Enfield residents, responding to a wide range of council housing issues via various channels. Accurately diagnose and resolve issues in real-time, escalating complex cases to relevant teams as necessary.Key Skills:Excellent communication and problem-solving skills, with the ability to remain...

  • Later Living Officer

    2 weeks ago


    Enfield Town, Greater London, United Kingdom Brackenberry Full time

    We are seeking a skilled Later Living Officer to work closely with a Local Authority in Enfield, collaborating on a 3-month contract that may be extended. The ideal candidate will have experience in housing management and customer-facing skills.Key Responsibilities:To work effectively within deadlines and budgetary constraints, adapting to changing workloads...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Housing Coordinator RoleThe successful candidate will be responsible for providing a high-quality service to applicants in exempt accommodation. This will involve assessing priority need for housing assistance and taking homelessness applications as necessary.Key Responsibilities:Providing housing options advice and homeless prevention casework to prevent...

  • Review Officer

    4 weeks ago


    Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking an experienced Review Officer to join our team at CRA GROUP LIMITED. The successful candidate will have extensive knowledge of housing law and the ability to complete complex reviews and appeals.Key Responsibilities:Carry out statutory reviews and appeals in a timely mannerLiaise with the Legal Department and Head of Service to...


  • Enfield Town, Greater London, United Kingdom Saint John of God Hospitaller Services Full time

    Job Summary:We are seeking a skilled Senior Maintenance Officer to join our Intensive Housing Management Team in Enfield. The successful candidate will be responsible for managing the delivery of housing and homes property operations functions, ensuring timely and high-quality services to our customers.Key Responsibilities:Manage day-to-day work schedules,...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:The Principal Planning Policy Officer will play a critical role in supporting Enfield Council as it advances the Local Plan through its Examination in Public (EiP) and beyond.This senior-level position is essential to ensure that the Council meets its statutory obligations in preparing, consulting on, and delivering robust planning policies that...


  • Enfield Town, Greater London, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time

    Job Title: Specialist Resettlement CoordinatorAbout the Role:The CRA GROUP RECRUITMENT AND PAYROLL LTD is seeking a highly skilled and experienced Specialist Resettlement Coordinator to join their team. As a Specialist Resettlement Coordinator, you will play a critical role in providing expert homelessness casework to single applicants with complex needs,...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryHousing Coordinators to assist with reassessments of applicants in exempt accommodation, assessing priority need for housing assistance, and taking homelessness applications if needed.Key Responsibilities- Provide quality service of housing options advice and homeless prevention casework to prevent homelessness in accordance with Housing Act...


  • Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    About the RoleWe are seeking a highly skilled and experienced Housing Support Specialist to join our team at CRA GROUP LIMITED.As a key member of our Customer Support Team, you will be responsible for investigating complaints, providing solutions, and ensuring exceptional customer service in housing.Key ResponsibilitiesInvestigate complaints and provide...