Housing Resolution Officer
4 weeks ago
Housing Resolution Officers will answer queries on the phone related to Council wide enquiries. We are an inbound Customer Service call centre dealing with all types of enquiries from members of the public. This is a fast-paced office environment, so we expect our staff to promote a positive attitude and excellent customer service skills. Experience working in a call centre is required, along with the ability to work to performance and quality standards. Knowledge of the Northgate Housing system is preferred but not essential. The ideal candidate will have strong customer service skills and experience in working with Housing Repairs. Flexible working from home and office on a rota basis is available. The successful candidate will attend a 2-week training course, both classroom and shadowing in the office and home. The hourly rate for this role is £21.
Key Responsibilities:- Answering queries on the phone related to Council wide enquiries
- Providing excellent customer service skills
- Working to performance and quality standards
- Knowledge of the Northgate Housing system (preferred)
- Experience working in a call centre
- Ability to work to performance and quality standards
- Strong customer service skills
- Knowledge of Housing Repairs (preferred)
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Housing Resolution Officer
1 month ago
Enfield Town, Greater London, United Kingdom Carrington West Full timeHousing Resolution OfficerAt Carrington West, we are seeking a skilled Housing Resolution Officer to join our team. As a Housing Resolution Officer, you will be responsible for answering queries on the phone related to Council wide inquiries within housing services. You will work closely with our housing team to provide excellent customer service and resolve...
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Housing Resolution Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full timeHousing Resolution Officer Job DescriptionAs a Housing Resolution Officer with Carrington Blake Recruitment, you will be responsible for providing exceptional customer service to residents of Enfield Council. Your primary goal will be to resolve housing-related issues in a timely and professional manner.Key Responsibilities:Provide first point of contact for...
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Sheltered Housing Coordinator
3 days ago
Enfield Town, Greater London, United Kingdom Essential Employment Full timeJob SummaryWe are seeking an experienced Sheltered Housing Coordinator to join our team at Essential Employment in Enfield. This temporary role requires a strong focus on supporting service users and working collaboratively with colleagues to achieve service outcomes.Your key responsibilities will include:Empowering service users to plan, work towards, and...
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Senior Housing Support Officer
5 days ago
Enfield Town, Greater London, United Kingdom Novax Recruitment Ltd Full timeJob SummaryWe are seeking a highly skilled Senior Housing Support Officer to join our team in Enfield. As a key member of our team, you will be responsible for providing high-quality support to service users, empowering them to achieve their outcomes and plan for their future.About the RoleThe role involves managing complex casework, including safeguarding,...
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Housing Liaison Officer
3 weeks ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeHousing Coordinator RoleThe successful candidate will be responsible for providing a high-quality service to applicants in exempt accommodation. This will involve assessing priority need for housing assistance and taking homelessness applications as necessary.Key Responsibilities:Providing housing options advice and homeless prevention casework to prevent...
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Review Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking an experienced Review Officer to join our team at CRA GROUP LIMITED. The successful candidate will have extensive knowledge of housing law and the ability to complete complex reviews and appeals.Key Responsibilities:Carry out statutory reviews and appeals in a timely mannerLiaise with the Legal Department and Head of Service to...
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Later Living Officer
2 weeks ago
Enfield Town, Greater London, United Kingdom Brackenberry Full timeWe are seeking a skilled Later Living Officer to work closely with a Local Authority in Enfield, collaborating on a 3-month contract that may be extended. The ideal candidate will have experience in housing management and customer-facing skills.Key Responsibilities:To work effectively within deadlines and budgetary constraints, adapting to changing workloads...
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Housing Officer for Older People
3 days ago
Enfield Town, Greater London, United Kingdom Essential Employment Full timeAbout the RoleThis Housing Officer for Older People position involves providing high-quality support to our residents in Enfield. As a key member of our team, you will play a crucial role in ensuring the needs of our service users are met.You will be responsible for:Carrying out testing and regular inspections of dwellings to ensure residents'...
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Senior Housing Officer
1 week ago
Enfield Town, Greater London, United Kingdom Brackenberry Full timeWe are seeking a Senior Housing Officer to work alongside a Local Authority in Enfield. This is a 3-month contract, with the potential for extension.Salary: £19.00 - £23.75 per hourAbout the RoleThis exciting opportunity will see you working closely with our client to ensure that their housing services meet customer requirements. You will be responsible...
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Housing Supply Liaison Officer
2 weeks ago
Enfield Town, Greater London, United Kingdom Brackenberry Full timeWe are collaborating with a Local Authority in Enfield to assist with the appointment of a Housing Supply Officer on a 3-month contract, which is likely to be extended at the client's discretion. Please submit your CV for immediate consideration.Rate of Pay: £23.98-£29.99 per HourResponsibilities:To negotiate with managing agents and landlords to procure...
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Housing Review Specialist
1 month ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking an experienced Review Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for carrying out complex housing reviews and appeals, ensuring that statutory reviews are completed within the statutory time limits.Key Responsibilities:Carry out Part 6 & 7 Housing Act 1996 reviewsLiaise with the...
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Housing Review Specialist
4 weeks ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking an experienced Review Officer to join our team at CRA GROUP LIMITED. The successful candidate will have extensive knowledge of housing legislation and the ability to complete complex reviews.The role involves ensuring statutory reviews are carried out within the statutory time limits, liaising with the Legal Department and Head of...
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Housing Review Specialist
1 month ago
Enfield Town, Greater London, United Kingdom Ackerman Pierce Ltd Full timeWe are seeking a skilled Housing Review Specialist to join our experienced team of Review Officers in our housing team. As a key member of our team, you will be at the forefront of homelessness prevention, helping our borough improve every day.Key Skills and Experience:A comprehensive understanding of the Homelessness Reduction Act 2017, the 1996 Housing...
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Housing Benefit Reviewer
14 minutes ago
Enfield Town, Greater London, United Kingdom Semester Full timeAre you a results-driven professional looking for a challenging role in financial assessment? We have an exciting opportunity for a Senior Financial Assessment Officer to join our team at Semester.co.uk.About the JobIn this role, you will be responsible for reviewing and assessing Housing Benefit claims, including exempt accommodation. This is a hybrid role,...
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Housing Coordinator Specialist
4 weeks ago
Enfield Town, Greater London, United Kingdom Ackerman Pierce Full timeHousing Options in EnfieldAt Ackerman Pierce, we are seeking an experienced Housing Options Officer to join our team in Enfield Council. As a key player in our move-on team, you will work closely with our knowledgeable peers to reduce the number of people in temporary accommodation.Main ResponsibilitiesDeliver a quality service of housing options, advice,...
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Housing and Support Specialist
3 days ago
Enfield Town, Greater London, United Kingdom Essential Employment Full time**Job Description:**We are currently seeking a Housing and Support Specialist to join our team in Enfield. The successful candidate will work closely with vulnerable individuals experiencing homelessness who have been released from prison or discharged from hospital.As a Housing and Support Specialist, you will be responsible for:Providing housing support to...
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Housing Benefit Claims Assessor
23 minutes ago
Enfield Town, Greater London, United Kingdom Semester Full timeSemester.co.uk is offering a unique opportunity for a Housing Benefit Claims Assessor to join our team. This role is ideal for someone with a strong background in assessing Housing Benefit claims and exempt accommodation.About the PositionThis is a full-time position that offers a competitive salary and benefits package. The ideal candidate will have a good...
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Housing Supply Specialist
4 weeks ago
Enfield Town, Greater London, United Kingdom Brackenberry Full timeWe are seeking a skilled Housing Supply Specialist to assist a Local Authority in Enfield with the appointment of a Housing Supply Officer on a 3-month contract, with a high likelihood of extension. The ideal candidate will have excellent communication skills and experience in negotiating with managing agents and landlords to procure and renew leased...
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Senior Financial Assessment Officer
4 weeks ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob Summary:We are seeking an experienced Senior Financial Assessment Officer to join our team within the Housing Benefit / Financial Assessment structure.The main purpose of the role is reviewing the Housing Benefit of our existing and potential new caseload of supported (exempt) accommodation tenants and providers.Key Duties/AccountabilitiesThe team will...
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Housing Solutions Specialist
2 weeks ago
Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full timeCRA GROUP LIMITED is seeking a highly skilled Housing Solutions Specialist to join their team as a Compliance Officer. This role offers an excellent opportunity to contribute to the company's Good Growth Housing Strategy and play a key part in delivering cost savings to the Council.About the Company:We are a leading provider of housing solutions, committed...