Service Coordinator Expert

4 days ago


Solihull, Solihull, United Kingdom Johnson Controls Full time

**About Johnson Controls:**

Sensormatic Solutions empowers retailers to deliver seamless, personalized experiences by enabling accurate decision-making across the enterprise.

We connect and bridge gaps within retail enterprises to provide critical, real-time insights into inventory, shoppers, associates, and the retail environment.

The successful candidate will ensure the end-to-end delivery of services, meeting project milestones and deadlines.

Key Responsibilities:

  • Create efficient schedules to meet service job requirements.
  • Coordinate manpower planning for direct engineers and subcontractors.
  • Provide fast and accurate information to engineers and customers.
  • Perform ad-hoc planning to address performance-impacting occurrences.
  • Strive for 'Right First Time' service visits.
  • Manage real-time service levels to deliver high customer service and meet SLAs.

Our benefits package includes continuous training, professional development opportunities, and a supportive working environment.

We offer a competitive remuneration package based on qualifications and experience, including life and accident insurance for eligible employees.

Salary Estimate:$60,000 - $80,000 per year.



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