Vehicle Claims Coordinator

2 weeks ago


Solihull, Solihull, United Kingdom Davies Full time

Job Summary: We are seeking a detail-oriented and organized Vehicle Claims Coordinator to join our team in Solihull, Birmingham.


Key Responsibilities:



  • Process vehicle hire requests from corporate clients within agreed SLAs.
  • Manage a caseload of claims, coordinating with clients, insurance companies, and other third parties.
  • Maintain accurate records of claim history and updates.
  • Provide expert advice to clients on claim-related matters.
  • Ensure compliance with technical and regulatory processes.

Requirements:



  • Previous experience in a busy administration and customer service role.
  • Proactive problem-solving skills and ability to organize workload.
  • Quick learner with a natural ability to understand processes and technical information.
  • A background in insurance or credit hire is advantageous.
  • Strong technology skills, including Microsoft Office packages.

About Davies: We are a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. As a specialist professional services and technology business, we deliver operations, consulting, and technology solutions across the risk and insurance value chain.


Our Values: At Davies, we value diversity, teamwork, and innovation. We strive to make a positive impact in our communities and are committed to equal opportunities for all applicants.



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