Resort Reception Supervisor

21 hours ago


London, Greater London, United Kingdom Canopy London Full time

Estimated salary for this position is £48,000 - £58,000 per annum.

Job Description

A Front Office Supervisor at Canopy by Hilton London City is responsible for managing daily Front Office operations, ensuring seamless guest experiences and driving business results. Reporting to the Reception Manager, you will work closely with the front desk team to deliver exceptional customer service and achieve business objectives.

Key Responsibilities
  • Manage front desk operations, including guest check-in and check-out processes.
  • Develop and implement strategies to improve guest satisfaction scores.
  • Maintain accurate records and reports, providing insights to drive business decisions.
Requirements
  • Minimum 2 years of experience in a similar role within the hospitality industry.
  • Proven ability to analyze data and make informed business decisions.
  • Excellent leadership and communication skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • The chance to work for a dynamic and innovative hotel brand.

We are seeking a highly motivated and experienced Front Office Supervisor to join our team at Canopy by Hilton London City. If you have a strong background in hospitality and a passion for delivering exceptional guest experiences, we would love to hear from you.



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