Café and Reception Supervisor
3 days ago
The Hoxton Shepherd's Bush is a dynamic hotel in West London, seeking a Café and Reception Supervisor to lead our Front Desk team. As a key member of our operations team, you will be responsible for ensuring seamless guest experiences, managing front desk operations, and supporting our Housekeeping and Engineering teams.
Key ResponsibilitiesYour duties as Café and Reception Supervisor will include:
- Leading a team of receptionists to deliver outstanding guest experiences.
- Coordinating front desk operations, including check-in, check-out, and guest services.
- Liaising with other departments to resolve guest issues and improve service quality.
- Assisting with room sales and revenue optimization strategies.
We offer a competitive salary of £28,500 per annum, plus benefits including:
- 28 days' annual leave (inclusive of bank holidays).
- A comprehensive pension scheme and life insurance.
- Free meals during shifts and discounts at Ennismore properties.
- Annual performance bonuses and career development opportunities.
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