Carers Resilience Manager

4 days ago


Telford, Telford and Wrekin, United Kingdom Telford Centre Full time
About the Role

The Senior Manager - All Age Carers Centre will be responsible for leading the Carers Centre team in providing advice, information, and support to unpaid family carers in Telford and Wrekin. The successful candidate will have a strong understanding of the needs of carers and the ability to develop and implement effective strategies to meet those needs.

Key Responsibilities
  • Service Development
    • To support the service to identify unmet need, set priorities, and contribute to the local carers strategy.
    • Ensure the service supports carers in a person-centred way to remain safe within the community.
  • Team Leadership
    • To support and supervise the staff team and oversee the supervision of volunteers.
    • Recruitment, Induction, Supervision, and Annual Appraisal of staff members in line with CVS procedures.
  • Reporting and Evaluation
    • To maintain records which provide statistical information for monitoring and evaluating the service.
    • Overseeing the service with a critical eye to develop and progress delivery to meet the needs of Carers - Adult and Children.
    • To provide regular team reports on the work of the service for CVS Senior Management team and external funders.
  • Collaboration and Networking
    • To network with local, regional, and national agencies to develop collaborative working practice and links.
Requirements
  • Leadership and Management
    • Proven experience of leading a team and managing staff.
    • Ability to develop and implement effective strategies to meet the needs of carers.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills.
    • Ability to build relationships with carers, staff, and external agencies.
  • Business Acumen
    • Understanding of business principles and practices.
    • Ability to manage budgets and resources effectively.
Working Arrangements

The post holder will be required to work normal office hours, Monday to Friday, 9am-5pm. Out of hours work and a flexible working pattern will be necessary. Time off in lieu can be arranged.



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