Customer Support Specialist

7 days ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

The Customer Support Specialist will be responsible for managing incoming calls from customers and establishing their requirements. The successful candidate will also be responsible for liaising extensively with clients and managing requests for services or repairs.

Key Responsibilities:
  • Liaise extensively with clients and manage requests for services or repairs
  • Manage incoming calls from customers and establish their requirements
  • Book jobs on the computer system and prepare detailed worksheets
  • Schedule jobs in the diary for the relevant engineer to complete works
  • Follow up with customers once engineers have visited to ensure they are happy
  • Prepare quotations for customers when needed and chase to obtain confirmed orders

Requirements

The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. They will also be comfortable using computer systems and be able to learn new software quickly.



  • London, Greater London, United Kingdom The Graduate Recruitment Specialist Ltd. Web Full time

    We are seeking a skilled Customer Service Support Specialist to join our team at The Graduate Recruitment Specialist Ltd. Web. This is an excellent opportunity for a graduate to develop their customer service skills and gain experience in a fast-paced environment.As a Customer Service Support Specialist, you will be responsible for providing exceptional...


  • London, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Reading. This is an exciting opportunity to work for an industry leading Tech company on a 6-month fixed term contract with the possibility of extending into a longer-term position.In this role, you will provide administrative support to...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Job Description**Konversational is a boutique consultancy delivering cutting-edge ServiceNow solutions. We are looking for a skilled Principal Technical Consultant to lead our technical implementations.In this role, you will develop expertise in ServiceNow's Customer Service Management (CSM) products, certified ITSM and CSM Implementation Specialist...


  • London, Greater London, United Kingdom Franke LLC Full time

    Job Title: Customer Support SpecialistAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team in East London. The ideal candidate will possess excellent technical skills, strong communication abilities, and the ability to work independently.The Customer Support Specialist will be responsible for providing technical support to...


  • London, Greater London, United Kingdom Home Support Matters Full time

    Job Description:As a Support and Care Specialist with Home Support Matters, you will play a vital role in delivering high-quality care services to our customers. This will involve working in customers' homes, providing emotional support, assisting with daily living tasks, and promoting independence and well-being.Requirements:A genuine desire to support...


  • London, Greater London, United Kingdom Office Angels Full time

    Job DescriptionAs a Customer Support Specialist, you will be responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and escalating complex problems when necessary. Your primary focus will be on providing timely and accurate support to customers.Your key duties will include:Fielding customer inquiries via phone,...


  • London, Greater London, United Kingdom Care Support Full time

    Job Description:This role is an excellent opportunity for a Care Support Specialist to join our team at Care Support, where you will be responsible for providing high-quality care and support to individuals in their own homes within an Extra Care environment.The successful candidate will have the ability to work independently and as part of a team, with a...


  • London, Greater London, United Kingdom Attentive Inc Full time

    Transform your career as a Customer Support Specialist at Attentive Inc, where you'll be the face of our product experience and deliver outstanding support to clients. This role requires a driven individual to troubleshoot technical issues, advise on best practices, and assist with urgent needs.Job SummaryWe are seeking a highly motivated Customer Support...


  • London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time

    About the RoleWe are seeking an experienced Customer Support Specialist to join our team at GIMO Global Interactive Marketing Online Ltd. This is a unique opportunity to provide exceptional customer service and support to our clients.Job SummaryThe Customer Support Specialist will be responsible for responding to customer inquiries and resolving queries in a...

  • Support Specialist

    2 days ago


    London, Greater London, United Kingdom ClassRoom Support Full time

    ClassRoom Support is seeking a dedicated and passionate Support Specialist to join our team.About the RoleThis role requires expertise in supporting students with challenging behaviour and diverse learning needs, including those who are Non-Verbal and have Sensory Processing Difficulties.Key ResponsibilitiesProvide individualised support and guidance to...


  • London, Greater London, United Kingdom Royal Bank of Canada Full time

    Customer Support Specialist OpportunityRoyal Bank of Canada is seeking a highly motivated and results-driven Customer Support Specialist to join our team in Cornwall, Canada. As a key member of our customer support team, you will play a vital role in delivering exceptional customer service and driving business growth. This part-time position offers a...


  • London, Greater London, United Kingdom Meridian Business Support Full time

    Meridian Business Support is looking for a Switchboard Support Specialist to work in a fast-paced environment. As a key member of our team, you will provide excellent customer service and support to our clients.Your primary responsibility will be to answer and route incoming calls, provide accurate information to callers, and redirect them to appropriate...


  • London, Greater London, United Kingdom Safran companies Full time

    **Job Title:** Customer Support Specialist **About the Role:**We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Segensworth North, Fareham, Hampshire. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and...


  • London, Greater London, United Kingdom Aleph Finance Group. Full time

    Company Overview: Aleph Finance Group is a dynamic organization seeking a talented individual to join our team as a Customer Support Specialist.Job Summary: We are looking for a junior customer support specialist who can provide exceptional service to our customers and sales team.Salary: The estimated salary for this position is £35,000 - £40,000 per...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    Company Overview: ClassRoom Support is a reputable organization catering to students with various Special Educational Needs (SEN). We are seeking experienced individuals to join our team as SEN Support Specialists. Our school has been rated as Good by Ofsted and offers a range of SEN provisions for Primary and Secondary education. As an SEN Support...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    **Job Title:** Autism Support Specialist We are seeking a dedicated professional to join our team at ClassRoom Support as an Autism Support Specialist. This role involves providing essential support and guidance to students with special educational needs, helping them overcome barriers to learning and reach their full potential. Responsibilities:Build...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    Job Title: Education Support SpecialistWe are seeking a dedicated and compassionate education support specialist to join our inclusive school community.Key Responsibilities:Provide personalized support and guidance to help students with special educational needs achieve their full potential.Collaborate with teachers and other staff to create tailored...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    About ClassRoom SupportWe are a dynamic educational institution committed to providing exceptional support services for students with diverse learning needs.Job Title: Educational Support SpecialistEstimated Salary: $45,000 - $60,000 per annumJob Description:We are seeking an experienced Educational Support Specialist to join our team. As a key member of our...


  • London, Greater London, United Kingdom ClassRoom Support Full time

    Job DescriptionWe are seeking a Learning Support Specialist to join our team at ClassRoom Support.About the RoleThe successful candidate will work directly with students to support their learning and social/emotional development, collaborating with teachers to create inclusive learning environments. They will track student progress and adapt support...


  • London, Greater London, United Kingdom Arctic Shores Full time

    We're seeking an ambitious and driven individual to join our team as a Customer Support Specialist. As a Customer Success Associate at Arctic Shores, you'll play a critical role in helping our customers get the most value from our products and services.Your primary responsibility will be to manage a small portfolio of customers, providing exceptional support...