Technical Service Desk Professional

14 hours ago


London, Greater London, United Kingdom Telent Technology Services Limited Full time
About the Job
We are seeking an experienced Technical Service Desk Professional to join our IT Service Centre team in Camberley. As a key member of our team, you will be responsible for providing high-quality customer service, managing customer queries, and collaborating with internal stakeholders to deliver exceptional customer experiences. This is an excellent opportunity to develop your skills and expertise in a fast-paced, supportive environment.

Key Responsibilities
- Manage customer queries and escalate complex issues to relevant teams.
- Collaborate with cross-functional teams to resolve technical issues and improve processes.
- Develop and maintain in-depth knowledge of industry trends and best practices.

Benefits
- Competitive salary (£30,000 - £35,000 per annum) and shift-based pay uplift (up to 20%).
- Opportunities for professional growth and development in a dynamic and innovative environment.
- Comprehensive benefits package, including 25 days annual leave, uncapped overtime, and family-friendly policies & wellness support.

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