Technical Service Desk Professional
14 hours ago
We are seeking an experienced Technical Service Desk Professional to join our IT Service Centre team in Camberley. As a key member of our team, you will be responsible for providing high-quality customer service, managing customer queries, and collaborating with internal stakeholders to deliver exceptional customer experiences. This is an excellent opportunity to develop your skills and expertise in a fast-paced, supportive environment.
Key Responsibilities
- Manage customer queries and escalate complex issues to relevant teams.
- Collaborate with cross-functional teams to resolve technical issues and improve processes.
- Develop and maintain in-depth knowledge of industry trends and best practices.
Benefits
- Competitive salary (£30,000 - £35,000 per annum) and shift-based pay uplift (up to 20%).
- Opportunities for professional growth and development in a dynamic and innovative environment.
- Comprehensive benefits package, including 25 days annual leave, uncapped overtime, and family-friendly policies & wellness support.
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Technical Service Desk Professional
3 weeks ago
London, Greater London, United Kingdom Syntax Consultancy Full timeSyntax Consultancy is a well-established IT services company looking for a Technical Service Desk Professional to join our team. The role involves providing technical support for Windows/Microsoft environments and logging calls to troubleshoot issues.The ideal candidate will have relevant experience in IT service desk or help desk roles and will be able to...
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Technical Service Desk Professional
3 weeks ago
London, Greater London, United Kingdom SLR Full timeSLR - A Global Leader in Environmental and Advisory SolutionsWe are proud to be a global leader in environmental and advisory solutions, helping our clients achieve their sustainability goals. Our company culture is built on collaboration, innovation, and excellence, making us an ideal place for professionals who share our values.Job DescriptionIn this role...
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Technical Service Desk Expert
2 weeks ago
London, Greater London, United Kingdom Hott Source Full timeWe are looking for a Technical Service Desk Expert to join our team at Hott Source. As an IT Support Technician, you will be responsible for providing technical assistance to our users across various technologies, including Servers, Desktops, Cloud, Networking, Security, and Hardware/Software.Your key responsibilities will include:Reactive support via the...
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IT Service Desk Professional
3 weeks ago
London, Greater London, United Kingdom Techworker Full timeAbout Us: Techworker is a pioneering technology consulting firm dedicated to delivering exceptional IT solutions and support to our clients.Job Title: IT Service Desk EngineerJob Description: As an IT Service Desk Engineer, you will be responsible for providing first-line technical support and troubleshooting assistance to users experiencing IT-related...
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Senior IT Service Desk Professional
12 hours ago
London, Greater London, United Kingdom Euro London Appointments Full timeJob Summary:As a Senior IT Service Desk Professional, you will play a critical role in providing technical support and troubleshooting services to our internal stakeholders. You will be responsible for monitoring and resolving technical issues related to live video streams, digital playout systems, and other IT infrastructure.
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Technical Service Desk Manager
3 days ago
London, Greater London, United Kingdom Armstrong Knight Full timeJob DescriptionAs a Technical Service Desk Manager at Armstrong Knight, you will be responsible for coordinating activities with 3rd parties to ensure timely resolution of service desk workload. This role requires strong communication and problem-solving skills to provide clear and accurate instructions and information to service desk 3rd parties and other...
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Technical Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom B&M Waste Services Limited Full timeJob DescriptionB&M Waste Services Limited is recruiting an IT Support Specialist to provide exceptional technical support to our employees. As a key member of our IT team, you will deliver first and second-line support, manage the service desk, and participate in project-based work.ResponsibilitiesManage incidents, problems, and requests from...
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Technical Service Desk Analyst
3 days ago
London, Greater London, United Kingdom McKinlay Law Full timeJoin McKinlay Law, a dynamic commercial law firm, as a Technical Service Desk Analyst.About the Role:We are seeking a highly motivated individual to provide IT support to our office staff. As a Technical Service Desk Analyst, you will be responsible for handling IT queries, troubleshooting issues, and assisting with projects.Key Responsibilities:Provide...
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Help Desk Professional
16 hours ago
London, Greater London, United Kingdom Command Recruitment Full timeWe are seeking a Help Desk Professional to join our team in London. As a Help Desk Professional, you will be responsible for providing 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk.Key Responsibilities:Provide support to all users, troubleshooting general problems and answering queries from...
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Technical Service Desk Lead
3 days ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeJob OverviewWe are looking for an experienced Service Desk Team Leader to join our team, driving the delivery of world-class customer service to local and global SME businesses. As a leader, you will create a culture that fosters learning and development, inspiring your team to excel in their roles.You will have at least 2 years of experience leading a...
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Technical Help Desk Professional
3 weeks ago
London, Greater London, United Kingdom DCA Recruitment Full timeAbout Our Trainee IT Support RoleWe are seeking an ambitious individual to join our IT traineeship program in London. As a Technical Help Desk Professional, you will work closely with our team to deliver exceptional technical support to clients. The estimated annual salary for this position is £22,000.Our program is designed to equip you with the necessary...
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Technical Service Desk Engineer
3 weeks ago
London, Greater London, United Kingdom Select Appointments Full timeWe are seeking a talented IT Service Desk Engineer to join our team at Select Appointments. As a key member of the IT department, you will be responsible for delivering exceptional IT support to our learners and staff.Key ResponsibilitiesResolve technical issues efficiently while maintaining high service quality, prioritize and escalate calls as needed, and...
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London, Greater London, United Kingdom Launch Resources Limited Full timeTechnical Support Technician for IS Service DeskLaunch Resources Limited is seeking a Technical Support Technician to join their IS Service Desk team in London. As a Technical Support Technician, you will be responsible for providing technical support to customers, resolving incidents, and fulfilling service requests.You will work closely with the team to...
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Technical Service Desk Analyst
11 hours ago
London, Greater London, United Kingdom More Recruitment Solutions Full timeKey ResponsibilitiesThe successful candidate will have a minimum of 1 year's experience in a helpdesk role, ideally at a Managed Service Provider. They will possess excellent customer service and communication skills, a full clean UK driving license, and the ability to prioritize tasks on a busy and fast-paced service desk.They will also have the ability to...
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IT Technical Services Professional
3 weeks ago
London, Greater London, United Kingdom Deerfoot Recruitment Solutions Limited Full timeProfessional RoleDeerfoot Recruitment Solutions Limited is hiring an accomplished IT Technical Services Professional to join their team in Gerrards Cross. This role offers a unique opportunity to contribute to the growth and success of our Clinical Intelligence solutions. As a Technical Support Specialist, you will be responsible for delivering top-notch...
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Technical Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Sanderson Government & Defence Full timeJob OverviewSanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. We are looking for a skilled 2nd Line Support Analyst to join our team on a 12 month rolling contract.Provide technical support to end users via helpdesk softwareUtilize knowledge of ITIL best practices to ensure effective...
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Service Desk Professional
3 weeks ago
London, Greater London, United Kingdom Crestwave Solutions Full timeWe are seeking a skilled Service Desk Professional to join our team at Crestwave Solutions.The successful candidate will have a strong understanding of IT service management principles and be able to provide exceptional customer service.This is a hybrid role, requiring 3 days in the office and 2 days remote, offering a great work-life balance.Estimated...
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Technical Service Desk Specialist
3 weeks ago
London, Greater London, United Kingdom Gowling WLG Full timeWe are seeking a highly skilled Technical Service Desk Specialist to join our Service Delivery team in London.The successful candidate will provide technical support to business users across the firm, ensuring minimal disruption to their work.About the RoleThe main purpose of this role is to provide 1st and 2nd line technical support to business users across...
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Technical Service Desk Analyst
3 weeks ago
London, Greater London, United Kingdom Hearst Full timeAbout the RoleAs a Technical Service Desk Analyst at Hearst UK, you will play a key role in delivering high-quality technical support to end users. You will be responsible for providing level 2 technical support regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers,...
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IT Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom Google Full timeJob Summary: We are seeking an experienced Technical Manager to lead our Private Cloud team. The ideal candidate will have a strong background in technical leadership, people management, and IT service desk tools and technologies.Key Responsibilities:Day-to-Day Operations: Oversee the day-to-day operations of the Service Desk, ensuring adherence to SLAs and...