IT Technical Services Professional
1 week ago
Deerfoot Recruitment Solutions Limited is hiring an accomplished IT Technical Services Professional to join their team in Gerrards Cross. This role offers a unique opportunity to contribute to the growth and success of our Clinical Intelligence solutions. As a Technical Support Specialist, you will be responsible for delivering top-notch technical support to our customers.
Key Responsibilities:
• Offer prompt and effective technical assistance to customers via various channels.
• Collaborate with customers to ensure smooth implementation activities.
• Deploy and configure applications for new customers, conducting thorough training sessions.
Requirements:
• Relevant IT qualification or degree, with expertise in Application Support, Windows, Databases, and Remote Access Tools.
• Familiarity with service desk ticketing tools, including Jira.
• Excellent communication skills, with a high degree of autonomy.
• A minimum of 2 years' experience in second-line support is desired.
• Ability to commute to Gerrards Cross within a one-hour drive.
Estimated Salary: £35,000 per annum.
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