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Employee Experience Coordinator

2 months ago

Dunfermline, United Kingdom ManpowerGroup Talent Solutions Full time
About the Role

We are seeking a highly organized and communicative Employee Experience Coordinator to join our team at ManpowerGroup Talent Solutions. As a key member of our team, you will be responsible for ensuring a seamless welcome and onboarding experience for our international employees.

Key Responsibilities
  • Main Point of Contact: Serve as the primary point of contact for international employees at our Rosyth site, providing timely and effective support to ensure a smooth transition.
  • Collaboration and Communication: Work closely with the recruitment team, hiring managers, internal teams, and partners to coordinate welcome activities and ensure international employees are integrated into the local community.
  • Employee Inductions: Attend employee inductions and work closely with Babcock Welcome Leads to ensure a comprehensive onboarding experience.
  • Coordinating Welcome Activities: Coordinate and participate in the team to welcome new joiners at the airport when they arrive in the UK.
  • Content Creation and Distribution: Own the content and distribution of 'Welcome Packs' and support the employee's early employment journey.
  • Relocation Support: Work with Babcock relocation provider to ensure they have all forecasted new start details and are set up to use their technology.
  • Accommodation Support: Ensure workers settle into their accommodation and flag any issues or concerns to the relocation provider and recruitment team.
  • Transportation Management: Source and manage relationships with transport providers.
  • Employee Support: Act as a conduit between payroll, HR, and the employee, supporting to answer queries quickly and accurately.
  • Process Improvement: Build and improve processes based on learnings and feedback from employees and other sources.
  • Community Building: Build communities/networking groups onsite and through relocation provider.
Requirements
  • Organizational Skills: An organized individual, capable of keeping track of changing demands.
  • Communication Skills: An excellent communicator able to manage difficult situations confidently and remove any restrictions to communications.
  • Initiative and Problem-Solving: Willing and able to act on initiative within pre-defined constraints.
  • Technical Skills: Proficient within MS Office, Word, Excel, and PowerPoint.
  • Recruitment Experience: Experience working in a recruitment or similar role.
  • Relationship Building: Excellent communicator with ability to build strong, long-lasting influential relationships and negotiate to deliver results.
  • Commercial Awareness: Commercial awareness and understanding on how to positively impact project.
  • Data Analysis: Ability to analyze data to help support decision making.
  • Communication Skills: Excellent level of written and verbal communication skills.
What We Offer
  • Competitive Pay: Base salary with opportunities for incentive pay, including commission, bonuses, and merit increases.
  • Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days.
  • Pension: Competitive plan with contributions that grow with your length of service.
  • Health and Wellbeing: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more.
  • Family-Friendly Entitlements: Generous policies, including an employee assistance programme.
  • Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards.
About Us

ManpowerGroup Talent Solutions is a global leader in workforce solutions and strategies. We help our clients meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we'll shape our future.

We are proud to have been voted one of the world's most ethical companies for 15 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices.

We are committed to promoting a diverse and inclusive community—a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working.