Current jobs related to Customer Service Representative - Chiswick - Lampton Leisure

  • Customer Service Representative

    3 weeks ago

    Chiswick, Greater London, United Kingdom Candidate Source Full time

    As a Customer Service Representative with Candidate Source, you will play a key role in delivering exceptional customer experiences to our clients. This exciting opportunity involves working primarily with Croatian-based speakers, providing top-notch support via phone, chat, email, and video calls. You will also communicate with English-speaking customers,...

  • Customer Service Representative

    3 weeks ago

    Chiswick, Greater London, United Kingdom Candidate Source Full time

    Customer Service AdvisorThis role offers the opportunity to work with a market leader in the production and sale of essential oils, providing excellent customer service via phone, chat, email, and video calls to Croatian-based speakers and English-speaking customers.Key Responsibilities:• Provide customer support via various communication channels.•...

  • Customer Service Representative

    7 days ago

    Chiswick, Greater London, United Kingdom Candidate Source Full time

    Role OverviewThis role involves providing excellent customer service to Croatian-based speakers and English-speaking customers via phone, chat, email, and video calls. The successful candidate will be fluent in Croatian, both written and verbal, and have previous customer service experience. The role also requires occasional travel to attend conventions,...

  • BMW Sales Representative

    1 month ago

    Chiswick, Greater London, United Kingdom Pybus Recruitment Full time

    Job Title: Sales Executive - New and Used CarsLocation: West London (Chiswick) W4 5PYSalary: Up to £20,000 base salary and uncapped bonus - OTE Up to 50K + company car + benefitsFull Time and PermanentWorking Hours: Monday to Saturday 8.00pm and Sunday 10.00amOur client is one of the UK's fastest growing dealer groups representing global brands such as...

  • BMW Sales Representative

    1 month ago

    Chiswick, Greater London, United Kingdom Pybus Recruitment Full time

    Job Title: Sales Executive - New and Used CarsLocation: West London (Chiswick) W4 5PYSalary: Up to £20,000 base salary and uncapped bonus - OTE Up to 50K + company car + benefitsFull Time and PermanentWorking Hours: Monday to Saturday 8.00pm and Sunday 10.00amOur client is one of the UK's fastest growing dealer groups representing global brands such as...

  • Customer Service Administrator

    2 months ago

    Chiswick, United Kingdom CV-Library Full time

    Your new company A brilliant opportunity is available for a Customer Service Administrator to work for an award-winning education provider in the heart of fashionable Chiswick on a permanent basis. The company is a well-established organisation with steady growth over the years and offers excellent benefits, including generous holidays of 33 including bank...

  • Customer Relations Advisor

    5 months ago

    Chiswick, United Kingdom Lampton Leisure Full time

    Job Advert **Customer Relations Advisor** **Hours of work**: Casual Hours to fit your Availability **Location**: ***New Chiswick Swimming Pool, W4 2RG **Salary**: £11.95 hourly Rate + pension, free gym membership and access to perkbox We are currently looking to add a Customer Relations Advisor to join our front of house team at Chiswick Leisure...

  • Automotive Service Director

    2 weeks ago

    Chiswick, Greater London, United Kingdom Norton Way Group Full time

    We are seeking an experienced Service Operations Manager to oversee the service and parts departments, ensuring budgeted labour sales and profits are achieved.You will manage teams, processes, and departments to run efficiently and to the highest possible standards, providing performance reports and analysis.Review customer satisfaction scores and drive the...

  • Service Advisor

    4 weeks ago

    Chiswick, Greater London, United Kingdom Volvo Car UK Full time

    Service Advisor OpportunityWe are seeking a highly motivated Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a critical role in ensuring our customers have a positive experience with our brand.Key Responsibilities:Welcoming customers and explaining the services offeredListening and documenting customers' vehicle concerns...

  • Automotive Service Operations Manager

    3 weeks ago

    Chiswick, Greater London, United Kingdom Norton Way Group Full time £65,000

    Service Operations ManagerNorton Way Group is a leading automotive industry powerhouse, established in 1989. We have a rich history of growth, development, and a commitment to excellence. Our culture is built on innovation, service, and dedication to our customers. As a multi-franchise business, we represent a diverse range of leading automotive brands.This...

  • Inside Sales Representative

    5 months ago

    Chiswick, United Kingdom PHASTAR Full time

    Overview: **THE COMPANY** Phastar is a multiple award-winning global biometric Contract Research Organization (CRO) that is accredited as an outstanding company to work for by Best Companies. We partner with pharmaceutical, biotechnology and medical device organizations to provide the expertise and processes to manage and deliver on time, quality...

  • Customer Loyalty Advisor

    5 months ago

    Chiswick, United Kingdom Berry BMW Full time

    Berry Chiswick is looking for a Loyalty Advisor. **Your role** As a Loyalty Advisor for Berry Group, you’ll have the exciting opportunity of working across both BMW & MINI with the aim of keeping our customers loyal to a fantastic brand. Working within a friendly team, you’ll be responsible for contacting your own segment of customers at crucial...

  • Customer Service Liaison

    3 weeks ago

    Chiswick, Greater London, United Kingdom CM recruitment Full time

    Client Relationship Assistant RoleCM recruitment is seeking a skilled Client Relationship Assistant to support their busy team. The ideal candidate will have excellent communication skills and be able to manage multiple tasks simultaneously.Key ResponsibilitiesManage incoming client requests and resolve issues efficientlyArrange travel and accommodation...

  • Business Development Representative

    3 weeks ago

    Chiswick, Greater London, United Kingdom BSI Full time

    Sales ExecutiveHybrid, Chiswick West London (1 day per week)This is an exciting opportunity to join BSI's global sales distribution team. The purpose of this role is to identify and research new business opportunities, including bulk sales and customized publishing of BSI products. The Sales Executive will actively promote BSI products and services to both...

  • Service Advisor

    1 month ago

    Chiswick, United Kingdom Volvo Car UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide excellent customer service by listening to...

  • Service Advisor

    1 month ago

    Chiswick, United Kingdom Volvo Car UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide excellent customer service by listening to...

  • Service Advisor

    4 weeks ago

    Chiswick, United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? If you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role, we'd love to hear from you!Endeavour Volvo West...

  • BMW Car Sales Representative

    4 weeks ago

    Chiswick, Greater London, United Kingdom CV-Library Full time

    Car Sales Executive OpportunityWe are seeking a highly motivated and experienced Sales Executive to join our dynamic team at our premium dealership in Chiswick. As a Sales Executive, you will be responsible for building lasting relationships with customers, providing thorough service to ensure clients are matched with the correct car to meet their needs, and...

  • BMW Car Sales Representative

    4 weeks ago

    Chiswick, Greater London, United Kingdom CV-Library Full time

    Car Sales Executive OpportunityWe are seeking a highly motivated and experienced Sales Executive to join our dynamic team at our premium dealership in Chiswick. As a Sales Executive, you will be responsible for building lasting relationships with customers, providing thorough service to ensure clients are matched with the correct car to meet their needs, and...

  • BMW Car Sales Representative

    1 month ago

    Chiswick, Greater London, United Kingdom CV-Library Full time

    Car Sales Executive OpportunityLocation: ChiswickSalary: £20,000 basic salary + commission – OTE 50k+Working Hours: 5 day week - 45 hours – Alternate weekendsDriving Licence: EssentialOur client is a dynamic, fast-paced business who is always one step ahead in the motor retailing industry. Their unique selling points are technology and their guest...

Customer Service Representative

2 months ago

Chiswick, United Kingdom Lampton Leisure Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at Lampton Leisure. As the first point of contact for visitors to our leisure centre, you will play a key part in delivering exceptional customer service and ensuring a welcoming and personalized experience for our customers.

Key Responsibilities
  • Deliver exceptional service to all customers and potential customers of the Centre
  • Achieve KPIs and sales targets set by CRM and central support
  • Ensure the efficient and effective operation of the reception area, ensuring the area is secure and clean
  • Monitor and control entry to the Centre
  • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
  • Positively and proactively drive customer retention
  • Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach
  • Accurately undertake cash handling and reconciliation procedures and administrative duties, as required
  • Assist in the communication and promotion of the centre's services, ensuring all information given is correct and up to date
  • Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines
About You

To be successful in this role, you will have:

  • Previous experience of delivering first-class customer service in a busy environment
  • The ability to build strong relationships and influence and motivate other team members
  • Good computer skills with experience of using a CRM / Booking software would be ideal
About Lampton Leisure

We set established high standards with our exuberant, friendly, driven professional approach across all our sites in Brentford, Chiswick, Hanworth, Heston, Isleworth & Osterley. Our leisure centres boast a full range of facilities including fitness studios, health suites, swimming pools, indoor & outdoor courts, pitches, tracks, and café facilities. It is our mission to provide inclusive and safe environments where we deliver supportive and professional services for all ages, abilities, and backgrounds to make a real difference and an enjoyable customer experience for all users of the Centre's facilities.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.