Service Advisor

2 weeks ago


Chiswick, Greater London, United Kingdom Volvo Car UK Full time

Service Advisor Opportunity

We are seeking a highly motivated Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a critical role in ensuring our customers have a positive experience with our brand.

Key Responsibilities:

  • Welcoming customers and explaining the services offered
  • Listening and documenting customers' vehicle concerns and passing the information to the Technicians
  • Consulting with Technicians about repairs and possible alternatives to expensive work
  • Answering questions about service outcomes (after consulting with the Technician if necessary)
  • Liaising with customers to schedule service appointments
  • Advising customers about warranty protections and potential cost savings
  • Estimating vehicle repair costs and the time it will take for repairs to be completed
  • Finding new customers and marketing the car dealership services to them
  • Verifying if the cars brought to the dealership have insurance coverage
  • Arranging test drives with Technicians to confirm customer concerns
  • Resolving possible customer complaints
  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries and concerns.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Upsell and finalising invoices on completion or work carried out

Requirements:

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.


  • Service Advisor

    4 weeks ago


    Chiswick, UK, West London, United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? If you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role, we'd love to hear from you!Endeavour Volvo West...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    Unlock Your Potential as a Mortgage Advisor with Mortgage Advice BureauAbout the Role:We are seeking a highly skilled and motivated Mortgage Advisor to join our team at Mortgage Advice Bureau. As a Mortgage Advisor, you will be responsible for providing expert advice and guidance to clients on mortgage and protection products, ensuring that they receive the...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    Unlock Your Potential as a Mortgage Advisor with Mortgage Advice BureauAbout the Role:We are seeking a highly skilled and motivated Mortgage Advisor to join our team at Mortgage Advice Bureau. As a Mortgage Advisor, you will be responsible for providing expert advice and guidance to clients on mortgage and protection products, ensuring that they receive the...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    About Mortgage Advice BureauMortgage Advice Bureau (MAB) is a leading mortgage broker and network, renowned for its exceptional service and expertise in the mortgage industry. With a proven track record of delivering outstanding results, MAB has won over 200 awards in the past 5 years and continues to grow.Job SummaryWe are seeking a highly skilled and...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    About Mortgage Advice BureauMortgage Advice Bureau (MAB) is a leading mortgage broker and network, renowned for its exceptional service and expertise in the mortgage industry. With a proven track record of delivering outstanding results, MAB has won over 200 awards in the past 5 years and continues to grow.Job SummaryWe are seeking a highly skilled and...


  • Chiswick, Greater London, United Kingdom Volvo Car UK Full time

    Service Advisor Opportunity at Volvo Cars UKWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Cars UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key Responsibilities:Maintain excellent...


  • Chiswick, Greater London, United Kingdom Volvo Car UK Full time

    Service Advisor Opportunity at Volvo Cars UKWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Cars UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key Responsibilities:Maintain excellent...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    About Mortgage Advice BureauMortgage Advice Bureau is a leading mortgage broker and network, renowned for its exceptional service and expertise in the mortgage industry.We are seeking a highly skilled and motivated Mortgage Advisor to join our team, working closely with our estate agency partners to provide top-notch mortgage advice to their clients.Key...

  • Mortgage Advisor

    1 month ago


    Chiswick, Greater London, United Kingdom Mortgage Advice Bureau Full time

    About Mortgage Advice BureauMortgage Advice Bureau is a leading mortgage broker and network, renowned for its exceptional service and expertise in the mortgage industry.We are seeking a highly skilled and motivated Mortgage Advisor to join our team, working closely with our estate agency partners to provide top-notch mortgage advice to their clients.Key...


  • Chiswick, Greater London, United Kingdom Candidate Source Full time

    Customer Service AdvisorThis role offers the opportunity to work with a market leader in the production and sale of essential oils, providing excellent customer service via phone, chat, email, and video calls to Croatian-based speakers and English-speaking customers.Key Responsibilities:• Provide customer support via various communication channels.•...


  • Chiswick, Greater London, United Kingdom Optical Express Group Full time

    Job Title: Patient AdvisorHours: Full time, 40 hours per weekLocation: Chiswick with travel to Epsom & London KingstonSalary: Up to £29,000 + benefitsAt Optical Express, we strive to deliver exceptional patient care and outstanding clinical outcomes. Our team works together to achieve excellence, supporting each other and respecting our differences.We focus...


  • Chiswick, Greater London, United Kingdom BMW Group Retail Full time

    Role OverviewAs a Loyalty Advisor for BMW Group Retail, you will play a key role in maintaining strong relationships with our customers and driving loyalty across both BMW and MINI brands.Working closely with the Sales Teams, you will be responsible for contacting customers at crucial points within their finance agreement, maximising every opportunity to win...


  • Chiswick, Greater London, United Kingdom Matthews International Full time

    SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value.Job Responsibilities:Project ManagementResponsible for gathering, managing and...

  • Mortgage Advisor

    1 month ago


    Chiswick, UK, West London, United Kingdom Mortgage Advice Bureau Full time

    Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Do you want to work for a market leading, award winning estate agency business who are growing in your area and are seeking experienced, driven mortgage advisers to join them on their journey?If so, look...

  • Auto Service Advisor

    5 months ago


    Chiswick, United Kingdom Accord Resourcing Full time

    **Auto Service Advisor needed** **OTE £32 500 per annum** **Chiswick** Our client, a powerhouse in the automotive industry, is seeking for a Auto Service Advisor to join their team. **Role**: Auto Service Advisor **Salary**: £32 500 per annum (OTE) **Hours**: 47.25 hours per week, Monday to Saturday on a rota basis **Location**:...

  • Service Advisor

    3 weeks ago


    Chiswick, United Kingdom Volvo Car UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide excellent customer service by listening to...

  • Service Advisor

    3 weeks ago


    Chiswick, United Kingdom Volvo Car UK Full time

    About the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide excellent customer service by listening to...

  • Service Advisor

    3 weeks ago


    Chiswick, United Kingdom Volvo Car UK Full time

    Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? If you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role, we'd love to hear from you!Endeavour Volvo West London...


  • Chiswick, United Kingdom BMW Full time

    We are recruiting for a Vehicle Service Advisor '''Duties''' - Greet customers and provide exceptional customer service - Listen to customer concerns and accurately document them - Explain repair estimates and obtain customer approval for work to be performed - Coordinate with technicians to ensure timely completion of repairs - Keep customers informed of...

  • Parts Advisor

    5 months ago


    Chiswick, United Kingdom Berry BMW Full time

    We are looking for an experienced Parts Advisor - Assist customers in finding the right parts for their vehicles - Provide excellent customer service and maintain a high level of professionalism - Answer phone calls and respond to customer inquiries - Utilise computer systems to look up parts and check inventory - Process parts orders and ensure timely...

  • Parts Advisor

    5 months ago


    Chiswick, United Kingdom Berry BMW Full time

    We are looking for an experienced Parts Advisor - Assist customers in finding the right parts for their vehicles - Provide excellent customer service and maintain a high level of professionalism - Answer phone calls and respond to customer inquiries - Utilise computer systems to look up parts and check inventory - Process parts orders and ensure timely...


  • Chiswick, United Kingdom Lampton Leisure Full time

    Job Advert **Customer Relations Advisor** **Hours of work**: Casual Hours to fit your Availability **Location**: ***New Chiswick Swimming Pool, W4 2RG **Salary**: £11.95 hourly Rate + pension, free gym membership and access to perkbox We are currently looking to add a Customer Relations Advisor to join our front of house team at Chiswick Leisure...


  • Chiswick, United Kingdom Berry BMW Full time

    Berry Chiswick is looking for a Loyalty Advisor. **Your role** As a Loyalty Advisor for Berry Group, you’ll have the exciting opportunity of working across both BMW & MINI with the aim of keeping our customers loyal to a fantastic brand. Working within a friendly team, you’ll be responsible for contacting your own segment of customers at crucial...

  • Sales Advisor

    5 months ago


    Chiswick, United Kingdom Big Yellow Self Storage Company Ltd. Full time

    **Role: Full Time Sales Advisor / Location: Chiswick / Salary: £24,356 per annum (OTE £26,791) plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.** Looking for a career as individual as you are? Where your personality is more important than your...

  • Sales Advisor

    5 months ago


    Chiswick, United Kingdom Big Yellow Self Storage Company Ltd. Full time

    **Role: Full Time Sales Advisor / Location: Chiswick / Salary: £25,330 (OTE £27,863) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.** Looking for a career as individual as you are? Where your personality is more important than your...


  • Chiswick, United Kingdom Brewers Decorator Centres Full time

    **Saturday Retail Sales Advisor** **Chiswick** **8 hours per week on a Saturday** **Salary - £8.79 - £11.95 per hour plus pension and company benefits** We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Chiswick to provide exceptional service to customers in...


  • Chiswick, United Kingdom Big Yellow Self Storage Company Ltd. Full time

    **Role: Part Time Sales Advisor / Location: Chiswick / Salary: £12.18 per hour plus bonus and benefits / Hours of work: 12 hours per week (Saturday and Midweek Day)** Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we’re on the hunt for our next Sales Advisor, to join our Big Yellow...

  • Estate Agent

    5 months ago


    Chiswick, United Kingdom Connells Group Full time

    At **Barnard Marcus,** part of the Connells Group, we’re looking for a highly motivated **Estate Agent** to join our team as a **Sales Negotiator **to complement our fantastic residential sales team in **Chiswick**. OTE- £65,000 - Uncapped Commission - Career Progression **A quick look at the role** In this role you will be helping people find their...


  • Chiswick, United Kingdom Jigsaw Full time

    By adopting the values of Style & Truth across the whole business - from recruitment to product - we safeguard the long term health of the brand and we create more than just fashion. **A bit about us** Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest...


  • Chiswick, United Kingdom CBRE Full time

    **Company Profile** CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48...

  • Optical Assistant

    5 months ago


    Chiswick, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Specsavers Chiswick** **Hours: Ful time 40 hours** **Salary - Up to £25,00 Depending on experience** **Benefits**: - **Extra day off on your birthday** - **Discounted hearing and eyecare benefits** - **Enhanced sick pay** - **Enhanced pay for family leave (Maternity/ Paternity etc)** - **WeCare employee support...

  • Optical Assistant

    5 months ago


    Chiswick, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Specsavers Chiswick** **Hours: Full time 40 hours** **Salary - Up to £25,00 Depending on experience** **Benefits**: - **Extra day off on your birthday** - **Discounted hearing and eyecare benefits** - **Enhanced sick pay** - **Enhanced pay for family leave (Maternity/ Paternity etc)** - **WeCare employee...

  • Retail Assistant

    5 months ago


    Chiswick, United Kingdom Boots Full time

    Summary Job Reference: - 223918BR Chiswick, High Road Permanent 37.5 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or...

  • Retail Assistant

    5 months ago


    Chiswick, United Kingdom Boots Full time

    Summary Job Reference: 232510BR - Job Reference: 2 3 2 5 1 0 B R Chiswick, High Road Permanent 13.5 Hours **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have...