Service Advisor
1 month ago
Are you an experienced Service Advisor with excellent customer service skills? Do you take pride in maintaining accurate records? Are you well presented and enthusiastic? If you have a passion for both customer care and cars and enjoy working in an environment that recognises the importance of your role, we'd love to hear from you
Endeavour Volvo West London are looking for a highly motivated Service Advisor who will take pride in bringing Volvo Cars’ brand values to life, while ensuring all clients have a positive customer experience.
You’ll join a fantastic team and work alongside a brand who have made it their mission to make life easier, better and safer for everyone. As part of your employment, you’ll also receive excellent benefits, superb career development opportunities and a bonus scheme.
You can find out more about Our story here | Volvo Cars - United Kingdom
About this opportunity…
The Service Advisor will maintain excellent customer service by working with customers to determine their requirements, agreeing timeframes, and working with technicians to convey the customers' concerns with accurate descriptions. To be a successful Service Advisor, you should have excellent customer service, interpersonal, and communication skills.
Key responsibilities…
- Welcoming customers and explaining the services offered
- Listening and documenting customers’ vehicle concerns and passing the information to the Technicians
- Consulting with Technicians about repairs and possible alternatives to expensive work
- Answering questions about service outcomes (after consulting with the Technician if necessary)
- Liaising with customers to schedule service appointments
- Advising customers about warranty protections and potential cost savings
- Estimating vehicle repair costs and the time it will take for repairs to be completed
- Finding new customers and marketing the car dealership services to them
- Verifying if the cars brought to the dealership have insurance coverage
- Arranging test drives with Technicians to confirm customer concerns
- Resolving possible customer complaints
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries and concerns.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Upsell and finalising invoices on completion or work carried out
What you’ll bring…
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship.
-
Service Advisor
2 months ago
Battersea, UK, South West London, United Kingdom Pembrook Resourcing Full timeService AdvisorPembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.The ideal Service Advisor -Previous experience in a service role is preferred.A passion to deliver a high standard of customer service.An organised individual who can deal with many duties on the...
-
Service Advisor
4 weeks ago
Chiswick, Greater London, United Kingdom Volvo Car UK Full timeService Advisor OpportunityWe are seeking a highly motivated Service Advisor to join our team at Volvo Car UK. As a Service Advisor, you will play a critical role in ensuring our customers have a positive experience with our brand.Key Responsibilities:Welcoming customers and explaining the services offeredListening and documenting customers' vehicle concerns...
-
Customer Service Advisor
1 month ago
Dewsbury, UK, West Yorkshire, United Kingdom E3 Recruitment Full timeWe are currently seeking a Customer Service Advisor to join a leading national manufacturing business in the Ravensthorpe area of Dewsbury. What's in it for you as a Customer Service Advisor: - Salary of £24,000 - Full-time permanent position - Hours of work - Monday to Friday 8:30am - 5pm - Hybrid working - opportunity to work 1 day at home after...
-
Customer Service Advisor
1 month ago
Wolverhampton, UK, West Midlands, United Kingdom Tyman UK & Ireland Full timeCustomer Service Advisor Location: Wolverhampton (i54)We are seeking a Customer Service Advisor to join ERA and explore the needs of our customers and provide solutions from our product offerings. This position is a customer focused role, meaning you will need to be great on the telephone and have a confident and helpful manner. Full training provided;...
-
Customer Service Advisor
2 months ago
Leeds, UK, West Yorkshire, United Kingdom Aibo Recruitment Ltd Full timeJob Title:Customer Service Advisor - Fixed Term Contract - September 2025Purpose of the jobs: To provide assistance and support to Employersusing my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of My client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight...
-
Sales Advisor
4 days ago
Leeds, UK, West Yorkshire, United Kingdom Zachary Daniels Part timeLuxury Sales Advisor | Leeds | Up to £12.00ph + Commission Our client is a global luxury fashion brand now seeking a friendly sales professional to join their team in Leeds. The brand is known for their chic, effortless pieces across fashion and accessories. As the Sales Advisor you will deliver exceptional customer service and an unforgettable luxury...
-
Customer Service Representative
3 weeks ago
Chiswick, Greater London, United Kingdom Candidate Source Full timeCustomer Service AdvisorThis role offers the opportunity to work with a market leader in the production and sale of essential oils, providing excellent customer service via phone, chat, email, and video calls to Croatian-based speakers and English-speaking customers.Key Responsibilities:• Provide customer support via various communication channels.•...
-
HR Advisor
2 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Gleeson Recruitment Group Full timeHR AdvisorLeedsHybrid (1-2 days on-site)12 month FTCUp to £34,000 Are you an immediately available HR Advisor specialising in Employee Relations looking for an exciting new interim contract? If so we are pleased to be working with charitable organisation with a rich history and who pride themselves on their commitment to being a true inclusive employer...
-
Automotive Service Director
2 weeks ago
Chiswick, Greater London, United Kingdom Norton Way Group Full timeWe are seeking an experienced Service Operations Manager to oversee the service and parts departments, ensuring budgeted labour sales and profits are achieved.You will manage teams, processes, and departments to run efficiently and to the highest possible standards, providing performance reports and analysis.Review customer satisfaction scores and drive the...
-
Human Resources Advisor
1 month ago
Leeds, UK, West Yorkshire, United Kingdom Gleeson Recruitment Group Full timeHR AdvisorLeeds Hybrid (1-2 days on-site)12 month FTC£32,000Are you an immediately available HR Advisor specialising in Employee Relations looking for an exciting new interim contract?If so we are pleased to be working with charitable organisation with a rich history and who pride themselves on their commitment to being a true inclusive employer championing...
-
People Advisor
2 weeks ago
Leeds, UK, West Yorkshire, United Kingdom First Bus Full timeJob Title: People AdvisorLocation: Leeds/Hybrid Contract Type: Full Time/PermanentAbout UsFirst Bus is a leading provider of transport services, committed to delivering excellent service to our passengers across the UK. We help our passengers achieve over a million journeys every day, with a fleet of 5000+ buses and 14,000+ colleagues. We pride ourselves on...
-
Senior Human Resources Advisor
2 months ago
Hammersmith, UK, West London, United Kingdom Magpie Recruitment Full timeSenior HR AdvisorEarls CourtOffice Based£45,000Are you a driven and high-achieving HR professional looking to join a dynamic, entrepreneurial business? Our client, a privately owned and self-funded business, is recruiting an Senior HR Advisor to support their ambitious growth. They are a group of companies including two Foreign Exchange Brokerages, a...
-
Human Resources Advisor
3 weeks ago
Hammersmith, UK, West London, United Kingdom Weber-Stephen Products EMEA Full timeHR Advisor Reporting to: HR Manager (WEST)Location: London, HammersmithAbout Weber:In 1952, George Stephen Sr. revolutionized the world of grilling with the creation of the original Weber charcoal grill. Ever since, Weber has been at the forefront of empowering grillers worldwide. Built on innovation, Weber continues to reinvent the future of grilling, with...
-
Patient Advisor
1 day ago
Bristol, UK, South West England, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation – Bristol covering Bath & MelkshamHours – Full time position, 40 hoursSalary – £27,000 per annum, & benefits, full training will be givenOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team...
-
Servicing Advisor
2 weeks ago
Horsham, UK, West Sussex, United Kingdom Recruit UK | Certified B Corp™ Full timeJob Title: Servicing AdviserIndustry: Wealth ManagementLocation: HorshamSalary: £45,000 + uncapped bonusJob Reference: 9353Job DescriptionRecruit UK is thrilled to partner with a prominent investment firm to recruit a Servicing Adviser. In this role, you will look after and carry out the servicing reviews for their clients, complying with policies and...
-
Retail Advisor
6 days ago
London, UK, W5 5LS, West London, United Kingdom EE Retail Full timeRetail AdvisorWorking Hours – 30 hours per week Location – London Ealing£12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products...
-
Client Advisor
3 days ago
Birmingham, UK, West Midlands, United Kingdom Burton Recruitment Limited Full timeDue to ongoing success, our client, a highly respected insurance brokerage are actively seeking a tenacious, corporate and results-driven Client Advisor to complement their corporate division.Key responsibilities will include:Managing and expanding corporate business by ensuring clients receive a first-class serviceHandling a wide range of commercial...
-
Mortgage Advisor
3 months ago
Crawley, UK, West Sussex, United Kingdom Mortgage Advice Bureau Full timeYour chance to join the Best Mortgage Broker (fewer than eight advisors) as awarded at the Mortgage Strategy Awards 2024!Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Are you a fully qualified Mortgage & Protection Adviser with experience of...
-
Senior CDM Advisor
3 weeks ago
Leeds, UK, West Yorkshire, United Kingdom Design Careers Associates Limited Full timeWithin our Principal Designer & CDM Compliance Services team we are seeking a Senior CDM Advisor to join our multidisciplined consultancy based in Leeds.We have contributed to the success of some of the largest Retail, Commercial Projects and Roll Out Programmes across the UK and Ireland. Our ability to consistently deliver cost effective, quality solutions...
-
Human Resources Advisor
5 days ago
Crawley, UK, West Sussex, United Kingdom KennedyPearce Consulting Full timeKennedy Pearce are delighted to be working with a client who are looking for a commercially minded and experienced HR Advisor with a 'can-do' mindset and energetic approach to delivering results.You enjoy bringing ideas and structure contributing to streamlining and digitalising our HR processes with the wider scope of sharing best practice with our...