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Care Coordinator Specialist

2 months ago

West Wickham, Greater London, United Kingdom Care Outlook Ltd Full time
{"title": "Care Coordinator Role", "description": "Care Coordinator Role

Care Outlook Ltd is seeking a dedicated Care Coordinator to join our team in our Greenwich branch. As a Care Coordinator, you will play a vital role in maintaining and developing our domiciliary service, ensuring the highest quality support for our service users.

Key Responsibilities:
  • Roster and template care calls using an electronic system
  • Direct management of the care team, including supervisions, appraisals, and training
  • Creating, managing, and monitoring customer care plans
  • Ensuring care assessments, care, and risk planning meet best practice and customer aspirations
  • Working with the Recruitment Team to ensure sufficient current and future staffing levels
  • Providing care services to service users in an emergency and arranging emergency cover when required
  • Ensuring telephones are answered promptly and people are spoken to in a polite and respectful manner
  • Working alongside the Branch Manager to ensure all quality standards, complaints, and comments are dealt with promptly
  • Participating in the paid on-call rota
  • Implementing measures to comply with CQC regulations and working to achieve the best care standards possible
What We Offer:
  • Salary £23,500 - £25,000
  • Company-issued mobile phone
  • Ongoing support and professional development
  • 20 Days Holiday plus Bank Holidays
  • Opportunity to work in an expanding leading home care provider
Requirements:
  • 100% commitment to helping improve the quality of life of vulnerable people
  • Flexibility to cover on-call to meet the needs of the business
  • Knowledge of CQC standards and CQC compliance
  • Experience with rostering care calls on an electronic system
  • Experience in care coordinating or 2 years working within Health & Social Care
  • Full Driving Licence and access to a vehicle
  • NVQ Level 3 Health & Social Care
", "lang_code": "en-US"}