Care Coordinator
4 weeks ago
Care Outlook LTD is seeking a skilled Care Coordinator to join our team in Greenwich. As a key member of our care team, you will be responsible for maintaining and developing our domiciliary service.
Key responsibilities include:
- Roster and template care calls using an electronic system
- Direct management of the care team, ensuring staff development through supervisions, appraisals, and training
- Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users' needs and aspirations
- Ensuring care assessments, care and risk planning meets best practice and customers aspirations
- Working with the recruitment team to ensure sufficient current and future staffing levels
- Providing care services to service users in an emergency, arranging emergency cover when required
- Ensuring telephones are answered promptly and people are spoken to in a polite and respectful manner
- Working alongside the Branch Manager to ensure all quality standards, complaints, and comments are dealt with promptly
- Participating in the paid on-call rota
- Implementing measures to comply with CQC regulations and working to achieve the best care standards possible
As a Care Coordinator, you will be offered:
- Salary £23,500 - £25,000
- Company-issued mobile phone
- Ongoing support and professional development
- 20 Days Holiday plus Bank Holidays
- Opportunity to work in an expanding leading home care provider
We are looking for a Care Coordinator who is:
- Committed to helping improve the quality of life of vulnerable people
- Flexible to cover on-call to meet the needs of the business
- Aware of CQC standards and CQC compliance
- Experienced with rostering care calls on an electronic system
- Experienced in care coordinating or 2 years working within Health & Social Care
- Full Driving License and access to a vehicle
- NVQ Level 3 Health & Social Care
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