Student Support Officer
4 weeks ago
About the Role
We are seeking an experienced Student Support Officer to join our team at the University of Northampton. As a key member of our Library, Learning and Student Services department, you will play a vital role in supporting students within an education environment.
Key Responsibilities
- Provide high-quality support to students, using effective communication and empathy skills to resolve challenging situations.
- Work closely with other team members and departments to ensure seamless student support.
- Have a good understanding of data protection legislation and accuracy with data input.
Requirements
- Education to A level/NVQ level 3 with GCSE English Language and Maths at Grade C or equivalent.
About Us
The University of Northampton is committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our Values
- Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
- Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
- Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
- Trust: We build relationships based on respect, transparency, and shared goals.
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