Facilities Coordinator

2 weeks ago

London, Greater London, United Kingdom Hermès Full time
Job Title: Facilities & Maintenance Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Facilities & Maintenance Coordinator to join our team at Hermès. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our facilities, including maintenance, repairs, and upkeep.

Key Responsibilities:

Regular Maintenance: You will serve as the primary point of contact for all maintenance-related queries, escalating issues to the Maintenance and Facilities Manager and/or external suppliers as needed.

Software Management: You will effectively manage the 'Maintenance App' for all maintenance requests, ensuring timely logging and follow-up, prioritizing important issues, and closing tickets in a timely manner.

Repairs Coordination: You will address maintenance issues promptly and coordinate repairs with external service providers as needed, ensuring high-quality completion and timely cost receipting.

Safety Compliance: You will maintain compliance with the latest health and safety regulations, tracking actions, and escalating where necessary, identifying and addressing potential safety hazards, and participating in safety training initiatives.

Documentation and Reporting: You will keep accurate records of maintenance activities, repairs, and inspections, generating reports to track maintenance trends, identify areas for improvement, and support decision-making processes.

Collaboration: You will collaborate with Store Administration Managers to support their facility-related needs, coordinate work schedules, and communicate effectively with team members and management regarding maintenance issues and solutions.

Requirements:

  • 2 years of experience in Maintenance & Facilities
  • Understanding of luxury retail environment with attention to detail
  • Familiarity with safety regulations and protocols
  • Knowledge of building systems, including HVAC, plumbing, electrical, and mechanical systems
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and meet deadlines
  • Excellent organization and administrative skills
  • Microsoft Office tools and Outlook
  • Fire Warden Training and First-aid at work certificate desirable
  • Flexibility and ability to travel within the UK

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