Railway Operations Supervisor

3 weeks ago


London, Greater London, United Kingdom Network Rail Full time

At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and we are steadily building capacity for this to grow.

Our ambition to be responsive to passengers and freight users, drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone.

About the role

Key Accountabilities:

  • Supervise and check the quality of work delivered and confirm assets are compliant to standards.
  • Carryout work safely and in accordance with the safe systems of work procedures, method statements and other instructions.
  • Adhere to company policies and procedures.
  • Undertake specific inspections in accordance with standards as directed.
  • Prioritise work arising.
  • Prepare work and resource specifications and method statements including Safe System of Work Plans.
  • Assisting the development of work plans that enables work to be delivered safely, efficiently, and compliant to standards.
  • Assisting the identification and proposal of asset renewals.
  • Assisting the allocation of resources.
  • Deliver work in accordance with the relevant maintenance plans.
  • Provide appropriate information to update systems, databases, and records.
  • Undertake programme of staff surveillance, work quality, compliance and asset condition check as directed.
  • Assisting the management, control and discipline of staff as directed.
  • Assisting the monitoring and review of staff competence and welfare.
  • Contribute to your own development and that of others.

Experience, skills, knowledge, and competencies

  • Experience of directing and supervising worksites and the safe and efficient delivery of work.
  • Knowledge of resource and work organisation/planning processes and systems.
  • Knowledge and experience of rail testing & lubrication inspection, maintenance, renewal, and asset condition assessment techniques.
  • Knowledge of relevant standards, procedures, and instructions.
  • Awareness of cost and waste control techniques.
  • Able to demonstrate, promote, and embed safe working behaviours within the team.
  • Able to communicate effectively verbally and in writing.
  • Able to coach, influence and develop others.
  • Hold and retain competencies relevant to this post and required by business need.
  • Ideally hold (or be working towards) an NVQ level 2 or 3 (or equivalent) in a relevant subject or have attained the appropriate level of knowledge gained through equivalent relevant experience.
  • Able and willing to drive vehicles as required by business need.


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