Receptionist/Team Assistant

14 hours ago

London, Greater London, United Kingdom Compass Lexecon Full time
About Compass Lexecon

Compass Lexecon is a leading economic consultancy that advises on economic issues related to competition policy, economic and financial regulation, public policy, and the assessment of damages across various industries. With over 700 professional staff, including 185+ economists based in 21 offices globally, we provide creative, compelling solutions underpinned by rigorous economic thinking and cutting-edge analysis.

Overview of the Role

Compass Lexecon is seeking an experienced Receptionist/Team Assistant to join our London Office. As the first point of contact, you will be part of the wider Administration Team and provide support to them while managing the reception area. We require someone who is highly organized, able to prioritize a busy and varied workload, and adopt a proactive approach with a positive outlook.

Key Responsibilities
  • Greet and welcome guests, directing them to the appropriate person and office, and offer refreshments when necessary.
  • Answer and forward incoming phone calls to the relevant person.
  • Ensure the Reception area and meeting rooms are tidy and presentable, with refreshments and stationery in place when needed.
  • Coordinate meetings, including booking internal meeting rooms.
  • Cover EA absences during holidays.
  • Receive, sort, and distribute daily mail and deliveries.
  • Arrange couriers (both UK and international).
  • Order office supplies and maintain inventory of stock.
  • Perform other ad hoc duties, such as post, answering phones, printing, binding, and archiving as required.
  • Process invoices for payment.
  • Manage time entry and expenses.
  • Prepare external and internal correspondence.
  • Occasionally manage diaries and emails.
  • Maintain client files, open matters, issue contracts, and client billings.
  • Update and maintain the contact database and track business development activity via a CRM database – Salesforce.
Requirements
  • Excellent organizational skills with the ability to prioritize workload and handle multiple requests.
  • Strong team player who can thrive in a collaborative working environment.
  • Ability and willingness to provide cover for other team members of the Administration Team.
  • Works well under time pressure, demonstrates a flexible approach to work, and is available as and when needed.
  • High level of accuracy with excellent attention to detail.
  • Strong interpersonal skills with the ability to communicate with tact and diplomacy, both verbally and in writing, with all levels of the organization.
  • Ability to handle confidential issues with utmost sensitivity and discretion.
  • Professional attitude with high levels of integrity.
Qualifications and Experience
  • A minimum of 3 years' experience in a Reception/Junior EA or Team Assistant role.
  • Office-based 5 days a week.
  • Experience with expense and time entry systems is desirable.
  • Intermediate/Advanced proficiency in Microsoft Office suite (Excel, Word, Outlook, PowerPoint).
  • Experience with client interface and understanding of client relationships.
  • Experience dealing with international time zones is essential.
  • PA/Secretarial qualifications are desirable.

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