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Balthazar, a renowned brasserie in the heart of Covent Garden's theatre district, is seeking a poised and customer-focused Receptionist to join its dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant.
Key Responsibilities:- Greet and welcome guests with warmth and professionalism.
- Manage reservations, ensuring accurate and efficient table assignments.
- Coordinate with the service team to ensure a seamless dining experience.
- Answer phone calls and inquiries, providing information and assistance.
- Maintain the reception area, keeping it clean and organized.
- Uphold the highest standards of service and guest satisfaction.
- Previous experience as a receptionist or host or Maitre D' in a restaurant or hospitality setting.
- Experience with either Open Table or Seven Rooms.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Positive and friendly demeanor.
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Unrivalled opportunities for progression across the Group.
- Paid overtime.
- 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a friend scheme with great bonuses per individual referral.
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
- Reward programmes, long service awards, and staff recognition and incentives.
Balthazar is committed to delivering unparalleled hospitality and is looking for a Receptionist who shares this vision. If you have a passion for hospitality and are committed to delivering top-notch service, we invite you to be a part of our team.