Customer Service Advisor

2 weeks ago


Manchester, United Kingdom Enterprise Holdings Full time

About the Role

As a Customer Service Advisor, you will play a vital part in delivering exceptional customer experiences within our Enterprise Holdings team. Your primary focus will be on providing high-quality support to both internal and external customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Building and maintaining strong customer relationships
  • Effective communication with customers via phone, email, and in-person interactions
  • Marketing the business and developing long-term relationships
  • Account management duties
  • Handling customer requests and resolving issues
  • Problem-solving and working to deadlines

What We Offer

  • Opportunities for career growth and professional development
  • A comprehensive training program to enhance your skills and knowledge
  • A supportive team environment that fosters collaboration and innovation

Requirements

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

Working with Us

At Enterprise Holdings, we value diversity, equity, and inclusion. We offer a range of benefits and programs to support our employees' well-being and career development.



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