Dedicated Customer Service Representative

2 weeks ago


West Midlands Combined Authority, United Kingdom Arcus Solutions Full time

At Arcus Solutions, we're looking for a Dedicated Customer Service Representative to join our team.

We offer a competitive salary of £27,846 per annum, plus night shift allowance.

Key Responsibilities:

  • Providing exceptional customer service via phone and other communication channels
  • Working NIGHTS at our Redditch site on a 40-hour/week contract with a 4 on 4 off shift pattern

Requirements:

  • A 'Can-do' attitude with great listening and problem-solving skills
  • Confident phone manner and assertive when required
  • Experience in a call centre or retail sector

Benefits:

  • Up to £27,846 per annum, plus night shift allowance
  • 25 days annual leave, plus bank holidays
  • Up to 4% discretionary bonus scheme
  • Group personal pension scheme
  • Life Assurance
  • Funded Training Sponsorship Scheme
  • Cycle to Work Scheme
  • Health Cash Plan
  • Discounts at B&Q and Nuffield Fitness and Wellbeing Centres


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