Customer Service Representative

6 days ago


West Midlands Combined Authority, United Kingdom William Hill PLC Full time

Job Description

">

We're looking for a retail colleague who will put our customers first and get to know them and the communities we live and work in. As a Betting Terminal Operator, you'll be responsible for:

">
  • Welcoming customers with a friendly face
  • Processing bets and assisting with customer queries
  • Helping customers by demonstrating how to use betting terminals
  • Building relationships with our customers and providing excellent customer service
  • Championing safer gambling at all times
  • Supporting managers with shop displays and opening/closing activities as required
">

Working Patterns

">

Our shops have a variety of opening times between 8am-10pm, Monday to Sunday. Shifts are devised on a rota basis and are subject to change; they will include evening and weekend working.

">

Benefits

">
  • Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus.
  • Holiday entitlement: You'll be entitled to 28 days holiday annually (pro rata).
  • Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.
  • Subsidised travel: For roles based in London, you'll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting.
  • Pension plan: We'll match your pension contributions to 4%.
  • Sharesave Scheme: An opportunity to purchase William Hill shares at a discounted price, invest in the future of our business and share in our success together.
  • Perks and discounts: When you're part of William Hill, you'll enjoy great discounts in high street shops, cinemas, and even holidays.
">

What You Need

">

To succeed in this role, you'll need strong interpersonal and empathy skills with the ability to engage with customers from all walks of life. You must be age 18+.

">

Salary Information

">

The estimated annual salary for this role is approximately £22,000 - £28,000, depending on experience and location.



  • West Midlands Combined Authority, United Kingdom Holt Recruitment Full time

    About Us:Holt Recruitment is a leading provider of recruitment services, specialising in the placement of skilled professionals in various industries.We are currently seeking an experienced Customer Service Representative to join our team in Erdington.The successful candidate will be responsible for providing exceptional customer service, including...


  • West Midlands Combined Authority, United Kingdom Marks & Spencer Plc Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Marks & Spencer Plc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Serve Customers with Excellence: You will be the face of...


  • West Midlands Combined Authority, United Kingdom Auto Skills UK Full time

    Job SummaryWe are looking for an experienced Automotive Customer Service Representative to join our team at Auto Skills UK. The successful candidate will be responsible for delivering exceptional customer service, arranging service bookings, and promoting additional services in our Car Dealership environment.Key Duties- Deliver outstanding customer service...


  • West Midlands Combined Authority, United Kingdom Card Factory Full time

    If you're enthusiastic about delivering top-notch customer service and are eager to learn and grow, we invite you to apply for our Seasonal Customer Experience Representative role.About UsWe're Card Factory, a popular retailer specializing in greeting cards, gifts, and party decorations. Our mission is to provide an exceptional shopping experience for our...


  • West Midlands Combined Authority, United Kingdom Costa Coffee Full time

    About Costa CoffeeAt Costa Coffee, we're passionate about crafting exceptional experiences for our customers. Our mission is to deliver the perfect blend of quality, service, and warmth in every store.Your RoleWe're seeking a talented Barista to join our team at Costa Coventry NEXT Arena RP U1. As a Barista, you'll be responsible for creating delicious...


  • West Midlands Combined Authority, United Kingdom Tesco Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Colleague. As a key member of our store team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues, and contributing to the overall success of our business.


  • West Midlands Combined Authority, United Kingdom Driver Express Full time

    We are seeking a skilled Courier Service Representative to join our team at LHR. This role involves delivering packages safely and efficiently, while providing excellent customer service.Compensation Package:A competitive salary of £28,000 per annum, based on your excellent driving skills and ability to work independently.A comprehensive benefits package,...


  • West Midlands Combined Authority, United Kingdom Tri-County Ambulance Service, Inc Full time

    Job SummaryWe are seeking a highly motivated and organized Sales Coordinator to join our team in Birmingham. As a Sales Coordinator, you will be responsible for managing orders, providing exceptional customer service, and maintaining accurate records using Sage software.Responsibilities and Duties:Manage incoming orders and respond to client...


  • West Midlands Combined Authority, United Kingdom Sodexo Full time

    Sodexo is a leading provider of food and beverage services, seeking a highly motivated Mobile General Assistant to join our team in Birmingham.Key Responsibilities:Prepare meals for school teams and pupils, ensuring exceptional quality and presentation.Maintain a clean, safe, and organized kitchen environment, adhering to strict health and hygiene...


  • West Midlands Combined Authority, United Kingdom Booker Limited Full time

    About the RoleThis is a Part Time position with an estimated salary of £8.21 per hour, working 30 hours Monday to Thursday from 1:30 pm to 8:00 pm and Friday from 11:30 am to 6:00 pm at our dynamic, fast-paced environment.We are seeking someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the...


  • West Midlands Combined Authority, United Kingdom Arts Council Full time

    We are seeking a Customer Service Manager to provide flexible support and cover for our Front of House team, delivering exceptional customer care to visitors.About the RolePermanent, part-time: 20 hours per weekSalary: £24,744 per annum (pro rata: £12,372 for 20 hours part time)This is an exciting opportunity to use your existing skills and develop them...


  • West Midlands Combined Authority, United Kingdom Business Executive Coach Full time

    Job Overview:We are seeking a skilled Business Development Representative to join our team at Business Executive Coach. This role is ideal for a motivated individual who can work effectively in a fast-paced environment and provide excellent customer service.


  • West Midlands Combined Authority, United Kingdom On Target Recruitment Ltd Full time

    Competitive salary and benefits package available for experienced External Sales Representatives in Birmingham.The company is a market leader in Asphalt supply with a commitment to sustainable development. They invest in their employees' personal development and provide a great place to develop a career as an Asphalt Sales Representative.Key responsibilities...


  • West Bromwich, United Kingdom Atkore Full time

    **Customer Service Representative** **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety...


  • West Bromwich, United Kingdom Vibrant Foods Limited Full time

    **Customer Services Representative - Grocers** **Location -West Bromwich** **Duration - Full Time Permanent** **About us**: Vibrant Foods Ltd are a food manufacturer producing a range of pulses, spices, flours, and other Indian food ingredients. Vibrant Foods is a group of established south-east Asian brands; TRS, East End Foods, Fudco and Cofresh who...


  • West London, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Drayton, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Midlands Combined Authority, United Kingdom Inspiremyfuture Full time

    At Inspiremyfuture, we are seeking a skilled Customer Service Coordinator to join our Wednesbury office. As an Apprentice Customer Experience Specialist, you will be responsible for verifying customer account information over the phone and collaborating with the customer service manager to deliver high-quality customer service.Key Responsibilities:Verify...


  • West Midlands Combined Authority, United Kingdom ruprai food & wine Full time

    Cashier and Sales Assistant Roleruprai food & wine is seeking an experienced Cashier and Sales Assistant to join our retail team. This role offers a dynamic and challenging work environment where you can develop your skills and build relationships with customers.Responsibilities:Provide top-notch customer service, ensuring customer satisfaction and...


  • East Midlands, United Kingdom Blue Arrow Full time

    Blue Arrow, a leading provider of workforce solutions, is seeking a Customer Service Representative to join their team in Derby. This full-time permanent role offers an exciting opportunity for individuals with a passion for delivering exceptional customer experiences.About the RoleThe ideal candidate will possess excellent communication skills, both written...