Customer Service Representative

2 days ago


West Midlands Combined Authority, United Kingdom Bristol Industrial Full time

Bristol Industrial is currently seeking a highly skilled and dedicated Customer Service Representative to join our team based in Stoke-on-Trent. This role offers an excellent opportunity to work in a fast-paced environment, providing top-notch customer service and support.

Job Description:
  • The successful candidate will be responsible for supporting the current team through a busy period by processing orders, updating systems, and maintaining accurate databases.
  • You will also be required to answer inbound calls from customers to provide order support, using your exceptional customer service skills to address their inquiries.

This is a fantastic opportunity for someone looking to develop their administrative skills, with full company training provided and continual support within the role.

Key Requirements:

  • Strong Administrative Skills: Previous experience in administration, including managing group mailboxes and processing orders.
  • Customer Service Expertise: Proven track record in customer service or call handling roles, adept at addressing customer inquiries and providing order support over the phone.

Benefits:

  • Competitive salary of approximately £24,000 per annum, plus weekly pay and online payslips.
  • A friendly and helpful Meridian team to support you with any queries at any time.
  • Free on-site parking.


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