Senior Customer Service Representative
1 week ago
Job Overview: We are seeking a highly experienced Senior Customer Service Representative to join our team at RETAIL JOBS UK LIMITED. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences and ensuring that all customers receive a positive and memorable shopping experience.
About Our Store:
Our store is located in Leamington Spa, West Midlands, and offers a wide range of luxury beauty products and services.
Key Responsibilities:
- Provide exceptional customer experiences through proactive engagement and consultation.
- Respond to customer inquiries and resolve any issues promptly and professionally.
- Maintain high standards of product knowledge and advice.
Requirements:
- A minimum of 1 year's experience in a similar role or as a senior member of a customer-facing team.
- Excellent communication and interpersonal skills.
- A strong passion for luxury beauty products and services.
Salary and Benefits:
The successful candidate will receive a competitive salary range: £25,000 - £30,000 per annum, depending on experience, plus a comprehensive benefits package including pension scheme, life assurance, and discounts on luxury beauty products.
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