Senior Boutique Director

3 days ago


London, Greater London, United Kingdom Chanel, Inc. Full time
Job Title

Sr. Boutique Director

About the Role

We are seeking a highly experienced and skilled Sr. Boutique Director to join our team at Chanel, Inc.

The successful candidate will have extensive experience in boutique management and people leadership in the luxury goods sector.

Key Responsibilities
  • Boutique Operations
    • Work closely with Ops Manager to ensure policies, operational standards, and procedures are communicated, understood, and implemented.
    • Take accountability alongside Boutique Operations for health and safety management of the boutique.
    • Supervise asset protection and risk management.
  • Business Development
    • Support and consult on Harrods buy using trend and sell-through data.
    • Partner with CRM team to identify key opportunities and best practices for the boutique.
    • Maximise potential of all product categories carried in the departments.
    • Build loyal clientele using clienteling tools from the CRM team.
  • People Management
    • Identify, recruit, and develop talents and work with HR and the Boutique Director to secure succession plans.
    • Translate strategic and business goals into concrete actions and objectives.
    • Coach Managers into taking responsibility for their own teams.
Requirements

To be successful in this role, you will need:

  • Extensive boutique and people management experience in the luxury goods sector.
  • Excellent communication and relationship building skills.
  • Outstanding sense of client service and commercial creativity.
What We Offer

This is a great opportunity to join a dynamic team and take on a new challenge. As a Sr. Boutique Director at Chanel, Inc., you can expect:

  • A competitive salary of £80,000 per annum.
  • Financial wellbeing benefits including pension, life assurance, and retail discounts.
  • Lifestyle benefits including arts and culture ticket discounts and CHANEL product discounts.
  • Employee recognition programme offering CHANEL products, retail vouchers, and additional holidays.

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