Luxury Boutique Leader
23 hours ago
We are seeking a highly motivated and experienced Deputy Boutique Director to join our team at Richemont. This is a fantastic opportunity for a skilled professional to lead and manage the boutique, driving sales growth and delivering exceptional customer experiences.
About Us:
- We are a leading luxury goods company with a rich heritage and a passion for innovation.
Key Responsibilities:
- To contribute to the growth of the Brand's reputation and desirability in the market by participating in networking activities outside of the boutique.
- Initiate boutique events and activities through partnerships to boost sales and traffic.
- Be aware of the local business environment and provide insights to inform business decisions.
Clienteling:
- In collaboration with the boutique team, drive and monitor all CRM and clienteling initiatives to deliver exceptional customer experiences.
Boutique Performance and Operations Management:
- Demonstrate sales leadership for staff and assist the Boutique Manager in setting performance targets for team and individuals with relevant KPIs.
- Prepare regularly a client analysis report, sharing insights of local trends.
- Manage boutique operations in accordance with Brand and group compliance policies.
Represent Brand Identity:
- Act as an Ambassador for the Brand when attending meetings, events, and other work-related functions.
Team Management & People Development:
- Assist the Boutique Director with coaching, training, motivating, and developing the sales team.
- Excellent sales techniques and the ability to pass on knowledge and experience.
- Experience of conflict management.
Salary:$80,000 - $120,000 per annum, depending on experience.
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